Disney World Guest Reportedly Suffers “Excruciating Pain” and “Permanent Injury” After Horrific Monorail Incident

EPCOT Monorail with Spaceship Earth in Background
Credit: Disney

Walt Disney World has been aptly named the Most Magical Place on Earth, but this accident was anything but magical.

When it comes to visiting Magic Kingdom or EPCOT, frequent visitors of the Disney Parks will know that a ride on the Walt Disney World Monorail is one of the most magical ways to enter the Disney Park. But it’s always important to steer clear of the doors in case they malfunction, like in the story we’re reporting on today.

goofy, minnie, mickey, pluto, donald

Credit: Disney

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According to a report by ClickOrlando.Com, one woman is currently suing Disney due to a frightening accident regarding the Walt Disney World Monorail doors.

According to the lawsuit, which was filed yesterday morning, the Guest in question was visiting Walt Disney World’s EPCOT theme park on March 24 of this year. As she was riding the Disney Monorail to get into the Disney Park, the doors reportedly “malfunctioned” and “slammed shut” onto her, according to ClickOrlando’s report.

Monorail at EPCOT

Credit: Disney

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This malfunction reportedly lasted a “few minutes” but caused “excruciating pain” as well as “permanent injury,” according to the court records.

Not only that, but Disney World Cast Members reportedly did nothing to help. Instead, a number of fellow Guests had to assist while the Monorail Pilot simply “stated over the intercom that there had been a malfunction and that the monorail would be shut down so that the system could be restarted,” according to the ClickOrlando.

epcot monorail

Credit: Heather Maguire

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She’s currently suing Disney, accusing the company of neglecting to maintain safe operating conditions, as well as standing by and doing nothing while she was caught between the doors. According to ClickOrlando’s report, she’s seeking “compensation for damages over $50,000.”

Monorail EPCOT


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Stay tuned to Disney Dining as more information unfolds.

About Isabella Reimer

Isabella Reimer grew up visiting Walt Disney World and relocated to Central Florida to be even closer to The Most Magical Place on Earth. She earned her Bachelor’s from Florida State University, where she studied Creative Writing and Women’s Studies. Her biggest hobby is bonding with the ikran at Avatar Flight of Passage, and her retirement plan includes becoming the 1,000 Happy Haunt of the Haunted Mansion.