“Disappointing,” Disney World Guests Turn on Beloved Park Offerings

guest wearing cinderella inspired mickey ears
Credit: Disney

Walt Disney World Resort remains a beloved destination for millions of guests each year, offering a sanctuary of magic and wonder in an increasingly hectic world.

When guests head to Disney World parks such as Magic Kingdom, EPCOT, Disney’s Hollywood Studios, or Disney’s Animal Kingdom, the shops are a popular place for guests to walk inside and cool off and see what Disney merchandise they are missing out on.

spaceship earth, epcot

Credit: Brian McGowan, Unsplash

Disney merchandise has long been a cherished part of the Disney experience, allowing fans of all ages to bring a piece of the magic home with them. From classic souvenirs like Mickey Mouse ears and plush toys to collectible pins and limited-edition apparel, Disney merchandise holds a special place in the hearts of fans around the world.

However, in recent years, some Disney guests have expressed disappointment and frustration over the quality and variety of merchandise available at Disney parks and stores. Complaints range from issues with product availability and pricing to concerns about the lack of diversity and representation in Disney merchandise.

guests wearing pizza inspired disney merchandise

Credit: Disney

One common complaint among Disney guests is the limited availability of certain merchandise items, particularly exclusive or limited-edition items that are often sold out quickly or only available in select locations.

This can be especially frustrating for guests who have traveled long distances or spent significant time and money to visit Disney parks, only to find that the items they were hoping to purchase are out of stock.

guest holding minnie mouse toy, disney springs, world of disney

Credit: Disney

Another issue that has sparked criticism is the pricing of Disney merchandise, with some guests expressing frustration over what they perceive as inflated prices for products that may not justify the cost. This can be particularly concerning for families on a budget or guests who are looking to purchase souvenirs for multiple people.

Additionally, some guests have raised concerns about the lack of diversity and representation in Disney merchandise, particularly in terms of clothing and accessories featuring characters of different ethnicities, body types, and abilities.

While Disney has made strides in recent years to improve diversity and inclusion in its parks and media, some guests feel that these efforts have not been adequately reflected in the merchandise available for purchase.

Disney merch fail

Credit: Disney, Canva

In a Reddit thread, one Disney World guest went to all four parks in one day and talked about how at each park they had the same merchandise to choose from.

Merch Sucked
byu/Quirky_Bad_6003 inWaltDisneyWorld

Another Reddit thread had comments from guests asking “when did Disney merchandise become ugly.”

When did the Disney Merch become so ugly?
byu/TopicAffectionate642 indisneyparks

In response to these concerns, it will be interesting to see if Disney decides to take steps to address some of the issues raised by guests and improve the overall merchandise experience. This includes expanding the range of merchandise available online and in-store, increasing the availability of popular items, and introducing more inclusive and diverse product lines.

While Disney is always listening to guests for feedback on how their vacation, time, and overall experience it seems like Disney is dropping the ball on their merchandise.

What are your thoughts on Disney World merchandise?

About Brittni Ward

Brittni is a Disney and Universal fan; one of her favorite things at both parks is collecting popcorn buckets. While at Disney World Resort, Brittni meets the princesses and rides Kilimanjaro Safaris. At Universal, Brittni enjoys the Minions and watching Animal Actors on Location! When not at Disney World Resort or Universal Orlando, Brittni spends time with her family and pets.


  1. Merchandise is expensive , ugly , & 99% not in stock !!! They sell to the people , in advance , that sells the merch on line at 2-3x the price or more that what disney charged for if. !!!!!!!!!!!!!!!!!!!!!

  2. The merchandise is too expensive. But I do think the choices are good.

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