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Former Imagineer Says Disney Parks are “Needlessly Complex”

Gone are the days of visiting Walt Disney World Resort or Disneyland Resort without a concrete plan in place. From budget planning for hiked-up ticket prices to the Disney Park Pass Reservation System and the “vary by date” Disney Genie+ service… Disney is no longer a place of spontaneity. But is the Disney Park experience “needlessly complex?” This former Walt Disney Imagineer believes so.

morgan-richardson
Credit: LA Times

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Morgan Lee Richardson is a former Walt Disney Imagineer that worked on several theme park projects. He is well-known for his hand in Disneyland Resort’s Avengers Campus and Cars Land at Disney California Adventure. We can thank Richardson for contributions to the new and extremely popular Web Slingers: A Spider-Man Adventure attraction as well as favorites such as Radiator Springs Racers.

According to LA Times, Richardson is part of a family lineage of Walt Disney Imagineers. He worked with Walt Disney Imagineering for nearly seven years until he was laid off with some 400 other Imagineers after COVID-19 forced the Parks to close.

And while Richardson was quoted in June 2021 saying Disneyland “feels like home,” now the feeling of the Parks being “needlessly complex” has set in.

Disneyland 100
Credit: Disney

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@MRichardsonArt took to social media to share his thoughts, saying, “Haven’t been to a Disney park since 02/21 and frankly I don’t know how to go back. Like there’s apps (multiple?) and reservations (multiple?), and park hopping restrictions that I have no clue how to navigate. I designed the parks for years and now don’t know how to go to them.”

“I just think it’s silly. And obviously folks can figure it out if they take the time. But how much attention should Guests really have to pay to the ticketing/scheduling procedure vs their park experience? Anyway…here is a photo of an empty Main St. taken at noon on 02/04/21.”

When someone replies, “It’s actually simple.” Richardson responds, “It’s not hard. It’s needlessly complex. In Feb 2021 I was building Avengers Campus, not attending DCA as a guest.”

While it’s not an impossible task to visit a Disney Park, it can get complicated, especially for those that don’t prefer to plan ahead for a Disney experience. Trying to explain the process to someone that hasn’t been to a Disney Park since COVID reopenings can be especially challenging as “the good ole days” are behind us.

About Jamie Sylvester

I'm a Disney nerd! A kid at heart who loves the magic and memories of Walt Disney World. I follow all things Disney and enjoy the vacations, day trips, weekend getaways, and geek out over the planning of such events. My goal is to experience as many Disney desserts and cocktails as possible! Married to another Disney nerd and blessed with a daughter and son, we thoroughly enjoy the magic at Disney and are here to help others experience the magic as well.