Disney’s Servers Face MAJOR Technical Outage

Family with Cell phone at Magic Kingdom
Credit: Disney

This has been a rough month for Disney…

The Walt Disney Company has always taken on challenges head-on, and its approach to solving issues is usually efficient and seamless. Unfortunately, the past few weeks have exposed the cracks in Disney’s system.

Last week, Guests visiting Disneyland Park were restricted from entering the Park twice due to power outages and other technical breakdowns. When families spend thousands on a trip to Disney theme Parks, this is the worst nightmare.

Now Guests of Walt Disney World are experiencing a technical breakdown of their own.

WDW enterance

Credit: Spectrum News 13

Walt Disney World Facing Tech Breakdown

When visiting Walt Disney World Resort, Guests depend on the My Disney Experience app to plan their vacation seamlessly. Due to the large capacity of Guests using the Walt Disney World app, it is normal for Disney to perform maintenance on the app to keep it up and running. Last night, on April 24, 2023, the My Disney Experience app had maintenance done, but unfortunately, it did not recover as expected.

Elsa from Frozen Christmas Castle Lighting Disney World

Walt Disney World


Guests attempting to use the app this morning received multiple errors. These errors stopped Guests from booking Park pass reservations, buying Genie+, or joining a virtual queue. If you are a Disney fan, you know how essential these features are for Guests in the Parks. With the recent opening of the TRON Lightcycle/ Run attraction, Guests are more eager than ever to secure a virtual queue and Lightning Lane within Walt Disney World Resort.

Theme Park reporter Ashley Carter shared her experience with the application this morning. In a Tweet, she showed some banners that popped up when she entered the app.

The Walt Disney Company’s tech team seems to have sorted out most of the significant issues. Hopefully, this will be the case, and Walt Disney World Resort does not face the same outages as Disneyland Resort did last week.

About Eva Miller

Eva was born and raised in the beautiful state of Oregon but has since relocated and lives in New York City. Since she was young, Eva has loved to perform in musicals, especially Disney ones! Through performing, Disney’s music became the soundtrack of her childhood. Today, Eva loves to write about all the exciting happenings for the Walt Disney Company. In her free time, Eva loves to travel, spend time in nature, and go to Broadway shows. Her favorite Disney movie is 'Lilo and Stitch,' and her favorite Park is Disney's Animal Kingdom.