Walt Disney World to Experience a “Planned Outage” Soon

Beginning soon, Guests visiting Walt Disney World may not be able to use the main tool for planning literally anything: the My Disney Experience app.

guests riding dumbo

Credit: Disney

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Anyone who has experienced a Walt Disney World Vacation recently will know just how important the My Disney Experience app (or ‘MDE’ app) is when it comes to planning a trip.

Whether the trip involves a 5 day stay at a Walt Disney World Resort hotel or just a day trip to a theme park, the My Disney Experience app is a necessity for much of the process.

guests riding mickey and minnie's runaway railway

Credit: Disney

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Everything from purchasing a Lightning Lane reservation to scheduling a dining reservation to checking the wait times-all of it can be done using the Walt Disney World app.

Nearly anything and everything involving a Disney vacation can be accessed on the MDE app…so why is Disney shutting it down?

Disney World Guest

Credit: Disney

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The Walt Disney Company has disclosed that a “planned outage” will affect the MDE app’s performance beginning on April 18. At this time, we do not know when exactly this planned outage will take place, nor for how long. We only know that it’s for the sake of maintenance.

Disney could be possibly bulking up its mobile app and official website to prepare for the onslaught of traffic expected on April 20 (the day Annual Pass sales resume). But at this point in time, this is only speculation.

guest wearing ears looking at fireworks

Credit: Disney

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Unfortunately, only time will reveal when this planned outage will begin, how long it’ll last for, and when it’ll end.

About Isabella Reimer

Isabella Reimer grew up visiting Walt Disney World and relocated to Central Florida to be even closer to The Most Magical Place on Earth. She earned her Bachelor’s from Florida State University, where she studied Creative Writing and Women’s Studies. Her biggest hobby is bonding with the ikran at Avatar Flight of Passage, and her retirement plan includes becoming the 1,000 Happy Haunt of the Haunted Mansion.