More Magic Key Mayhem: Some guests can’t visit Disneyland at all

mickey at disneyland
Credit: Disney Parks

Recently, Disneyland Resort in California rolled out its new Magic Key annual pass program.

Credit: Disney

Last week presented the first opportunities for Guests to purchase one of four levels of Magic Keys–a process that was met with long waits in the virtual queue, issues with entering payment information, and overall frustration for some Guests.

And now that the wait times are markedly improved, a new Magic Key problem has presented itself: some Guests who doled out the big bucks for unlimited access to the Disneyland parks are discovering that their access is very limited indeed.

Some Guests who purchased the Believe Key and the Dream Key, the top two tiers of access at Disneyland, found that they couldn’t visit the parks last weekend, August 28 and August 29, and that they cannot access this parks this weekend either (September 4 and September 5.) Passholder reservations were sold out for both weekends already.

Prices for the Disneyland Magic Keys start at $399 per person and go up to $1399 per person. Those who purchased a Believe Key paid nearly $950 for it, while Guests who purchased the Dream Key shelled out almost $1400 for their pass.

There were times on Monday, August 30, when holders of a Dream Key could make a reservation Disney California Adventure on September 4 and Disneyland Park on September 5.  There were also times during which Believe Key pass holders were able to make reservations at both parks for September 4 but neither park for September 5.

Credit: Disneyland.com

But as of 2:30 p.m. on August 30, the entire weekend of September 4 and 5 was unavailable to any level Key pass holder.

Disney is encouraging all Magic Key Guests to continue to check back on the Disneyland site because availability may change as Guests make changes to their own personal plans, but it’s important to note that Imagine Key and Enchant Key pass holders are blocked from admission on September 4 and 5 entirely.

About Becky Burkett

Becky's from the Lone Star State and has been writing since she was 10 and encountered her first Disney Park when she was 11. It was love at first Main Street Electrical Parade. Joy is blank lined journals, 0.7 mm pens, and all things Walt, Woody and Buzz, PIXAR, Imagineering, Sleeping Beauty (make it blue!), Disney Parks history and EPCOT. At Disney World, you'll find her croonin' with the birdies at the Enchanted Tiki Room or hangin' with Woody and the gang at Toy Story Land. If you can dream, you really can do it!