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Labor Shortage Responsible for Entertainment and Character Cuts at Disney World

The staffing crisis that has gripped the nation has hit Disney World especially hard as the theme park struggles to find Cast Members to fill open roles. The once prestigious entertainment department has been among the most impacted by the labor shortage, particularly in the character performer roles. Disney can no longer fill enough positions to keep the full complement of its character meet-and-greet offerings going, resulting in fewer characters seen in the parks.

Not long ago, we reported rumors of many character meet and greets around Walt Disney World being discontinued. As of October 24, that rumor has unfortunately been confirmed. Staffing issues, not budget cuts, seem to be responsible for the change. 

Minnie Mouse is no longer available to meet at Magic Kingdom. She will still be present in other Parks and parades, but the regular meet and greet has been, at least temporarily, discontinued. Storm Troopers and Chewbacca used to be out and about all day at Galaxy’s Edge, which was one of the immersive land’s most engaging features. Now they’re scheduled and sporadic. The Fantasyland meet and greet for Goofy and his son Max currently has severely limited hours. Even the Magic Kingdom cavalcades are seeing fewer performers and characters strolling down Main Street. 

Disney characters

Credit: Attractions Magazine

The shortage of available performers has caused Disney to be more aggressive in its hiring techniques. Typically the union positions have not needed to be advertised because there were scores of people clamoring for the roles. Now it seems Disney is having to beg people to audition, even taking to social media to drum up interest in the jobs. 

Disney characters

Credit: Disney

Time will tell if these shortages are temporary or if permanent change will result. The company has, as of the time of this writing,  not relaxed its standards for hiring positions which require certain roles to fall into very specific height and body type requirements.  Emails describing ideal candidates have gone out in hopes of drawing more people in, both internally and from outside the company.

Disney characters

Credit: Disney

We hope the roles can be filled and characters can return to their regularly scheduled appearances. Meeting favorite characters is a lifelong dream of many and a rite of passage for children worldwide.  

About Jill Bivins

Jill Bivins has been visiting Disney Parks since she was 2 years old and loves sharing her Disney adventures with the world. She likes to say Disney is in her blood and writing is in her bones — so any time she has the opportunity to combine these loves she is one happy camper! She has a deep abiding love for Epcot and as a die hard Star Wars fan has a serious love for Hollywood Studios as well. When she isn't exploring or writing about Disney Parks, Jill is homeschooling her 7 year old son or pretending to be a farmer on her family homestead (despite being unable to keep even a cactus alive). Find Jill on Instagram @minnieonmain.