It seems like lately, it’s easier to spot discouraging news than it is to find the positive. With Disney fans upset over price hikes, Disney CEO Bob Chapek, and the up-charge Disney Genie+ and Lightning Lane services… it can all be overwhelming. In this moment, captured with a single photo, however, all that melts away and true Disney magic shines through in an incredible Cast Member named Lola.
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Recently, Walt Disney World Resort rolled out a fantastic new feature on the My Disney Experience App. Guests can now send in a compliment for a Cast Member. While previously this feature was missing the opportunity to provide a Cast Member’s name, Disney has updated the feature making it easy to share moments of joy Cast Members deliver.
For “World Compliment Day” Walt Disney World Cast & Community took to social media to share, “Our Cast Members are known for a lot of things… world-class training, exceptional Guest service, big, welcoming smiles… but it is their kindness that touches our hearts again and again. Today, in honor of World Compliment Day, we celebrate the heart of the magic — our Cast Members. No matter your role or your background — you are the magic! (And our Guests think so, too.)”
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One photo and compliment of a family dining at Magic Kingdom’s Be Our Guest Restaurant made us tear up! The Cast Compliment sent reads:
“We haven’t stopped talking about Lola cutting Bob’s steak for him at Be Our Guest Restaurant. He fell and broke his hand on the way to Disney but still insisted on going. Thank you, Lola! You impressed an old veteran who is hard to impress. #CastCompliment”
Check out the photo of Lola cutting the Guest’s food below:
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THIS. This is what we LOVE about Disney… all made possible by exceptional Cast Members like Lola at Be Our Guest Restaurant in Magic Kingdom.
Have you ever experienced a special Cast Member moment? Check out how to send in your compliment to Disney here.