Menu

Mother Arrested for Punching Daughter in Fight Over Disney Genie+ Reservations

Slinky Dog Dash Andrea Hill arrested
Credit: Disney Dining

For many years, guests visiting Walt Disney World Resort were able to use the popular (and free) FastPass system. FastPasses allowed guests to receive a return time for an attraction, and then, when it was their time, they would be able to wait in a shorter line. Unfortunately, in 2021, Disney eliminated its free FastPass system and implemented a controversial new system called Disney Genie+.

Disney Genie+ varies in cost daily, and guests will pay as much as $35 per day per guest just to wait in shorter lines on a few rides. However, despite the complaints, guests have been purchasing Genie+ at record rates, netting the Mouse House millions of dollars.

Tomorrowland Speedway

Credit: Disney

Related: Disney Genie+; The Good, the Bad, and the Ugly

For many people, a Walt Disney World Resort vacation has become much more complicated than it used to be. Guests who want to book the most popular rides on Disney Genie+ must wake up at 7 a.m. to purchase Genie+ and then make their reservations. Sleeping in on your Disney trip has almost become a thing of the past.

It seems that one woman couldn’t handle the stress of a Disney vacation and Genie+, which landed her in the Orange County Jail.

rock 'n' roller coaster starring aerosmith at hollywood studios

Credit: Disney

According to a recently released report from the Orange County Sheriff’s Office, Andrea Jean Hill was arrested last month at Disney’s Hollywood Studios after punching her daughter in the face.

Chelsea [the victim] advised, she was having a family argument regarding ride reservations with other family members. As members of the family began to argue amongst each other, Chelsea’s grandmother, Carolyn, became physical with Chelsea’s husband, Dominic King. As the family became more agitated, Andrea Hill (defendant), began arguing with Chelsea, and in turned [sic] tried to speak with her separately from everyone else. Chelsea advised, Andrea began pulling her by her clothing and hair prompting Chelsea to push her away. At that time Chelsea advised, she was struck in the face by Andrea. 

A scanned document of an ICJIS Arrest Affidavit issued by Orange County, FL. The form includes defendant's details, narrative of the incident, and officer's information. Various sections of text, signatures, and official stamps are visible on the page.

Credit: Orange County Clerk’s Office

Related: Two Women Arrested After Fight Over Walt Disney World Tickets Results in Hospitalization

The police report further states that theme park cast members saw the incident and immediately stepped in to separate the two women. Security was called, along with the Reedy Creek Fire Department. The medics showed up and offered assistance, but Chelsea turned them down. The responding police officer did note that there was swelling and a red mark on Chelsea’s cheek.

mickey and minnie's runaway railway

Credit: Disney

Andrea Hill was also interviewed and said that Chelsea was arguing with her brother. Andrea admitted to pulling Chelsea away to talk to her privately, and Chelsea pushed her away. Chelsea trying to push Andrea away caused Andrea to “slug her in the face.”

Ms. Hill has pleaded not guilty to the charges against her. We do not know if any members of the family received a trespass notice from Disney and are banned from visiting in the future.

Do you think Disney should ban everyone who gets into a physical altercation on property? Let us know in the comments!

About Krysten Swensen

A born and bred New England girl living the Disney life in Southern California. I love to read, to watch The Golden Girls, and love everything to do with Disney and Universal. I also love to share daily doses of Disney on my Disney Instagram @BrazzleDazzleDisney!