Universal Server Does the Unthinkable as Guests Try to Leave Restaurant – This Would NEVER Happen at Disney!

mickey mouse waving, universal orlando resort in the background
Credit: Disney/ Universal/ Canva

WARNING: This article features a social media post containing explicit language. Viewer discretion is advised. 

When it comes to Orlando, Florida, Universal Orlando Resort and Walt Disney World Resort have been competing with each other for years.

Sometimes, Disney World comes out on top with loyal fans; sometimes, Universal wins the competition with its thrilling attractions. But when it comes to customer service, it seems that nobody can take Mickey Mouse’s crown.


Credit: Universal Studios

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Universal Orlando Resort is made up of two theme parks: Islands of Adventure and Universal Studios. Out of the two, Islands of Adventure has more exciting attractions to offer.

The theme park has eight areas: Port of Entry, Marvel Super Hero Island, Toon Lagoon, Skull Island: Reign of Kong, Jurassic Park, The Wizarding World of Harry Potter – Hogsmeade, the Lost Continent, and Suess Landing.

mythos restaurant universal islands of adventure

Credit: Universal Orlando Resort

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Within the Lost Continent area lies the Mythos Restaurant, a highly-themed dining experience with an intricately decorated exterior consisting of a waterfall and carved figures.

Although the Mythos Restaurant has won an impressive amount of awards in its heyday, one family recently had a negative experience when one server did the unimaginable:

Tipping Culture
by u/Dame87 in UniversalOrlando

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In this Reddit post, one Guest details their experience. They explain their wife’s father went into cardiac arrest back at the hotel while they were still at Mythos Restaurant.

The two needed to leave as soon as possible due to the medical emergency, and they told their server as much. However, as they were trying to leave, the server called them back to demand a tip.

mythos restaurant universal islands of adventure

Credit: Universal Orlando Resort

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This would be considered rude under normal circumstances, but to demand a tip while the party is leaving due to a medical emergency is unthinkable! We’re confident that something like this would never happen at Walt Disney World.

The Guest further discloses that they’ve sent Universal an email detailing the situation, but there have been no updates at this time. Will Universal fix the situation? Only time will tell.

About Isabella Reimer

Isabella Reimer grew up visiting Walt Disney World and relocated to Central Florida to be even closer to The Most Magical Place on Earth. She earned her Bachelor’s from Florida State University, where she studied Creative Writing and Women’s Studies. Her biggest hobby is bonding with the ikran at Avatar Flight of Passage, and her retirement plan includes becoming the 1,000 Happy Haunt of the Haunted Mansion.