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For fans looking to purchase an Annual Pass at Disneyland Resort, this news may break your heart.
Annual passes have long been hailed as the ultimate way for Disney enthusiasts and frequent park visitors to regularly indulge in the captivating enchantment that only Disney can offer. Whether it is being an Annual Passholder at Walt Disney World Resort or a Magic Key holder at Disneyland Resort, Disney has a pass option to suit any passholders need.
Just yesterday, Disneyland Resort’s Magic Key Passes went on sale to the public once again after months of no sales. As the excitement to purchase these passes grew, fans eagerly awaited the opportunity to secure their very own through Disney’s website.
However, the long-awaited moment was not without its fair share of challenges.
Related: Magic Key Settlement Nears Conclusion: When Keyholders Should Expect Their Money
Credit: steven lozano on Unsplash
A Not so Magical Buying Experience
With an overwhelming surge of enthusiasm from eager fans, the Disneyland Resort website experienced unexpected glitches, rendering the online purchasing process far from the seamless experience one would hope for. As a result, countless devoted Disney fans encountered frustration as they encountered lengthy virtual lines, desperately vying for the chance to claim their magical key to the kingdom.
Late last night, news broke that the Enchant Key, Believe Key, and Inspire Key had all sold out on the first day of Disneyland Magic Key sales. The only pass still available for purchase is the Imagine key, which is sold exclusively to locals of Southern California. As of now, all passes are still available for renewal.
Magic Key Update: The Enchant Key, Believe Key and Inspire Key are no longer available for new purchases. The passes are now only available for renewals.
The Imagine Key (SoCal) is still available for new purchases and renewals. pic.twitter.com/i07b53kU4k
— Scott Gustin (@ScottGustin) January 11, 2024
Upset Fans Air out Grievances
Many fans took this announcement as an opportunity to share their feelings about the not-so-seamless online buying experience that Disney provided.
I clicked the “Sign in to save cart” link even though I was signed in. When I got the “Your cart is empty” message, I held down the browser back button to get to the select your Magic Key page, and then I was able to complete the purchase. Definitely not intuitive.
— Sean “Yoda” Rouse @seanyodarouse@mastodon.social (@seanyodarouse) January 11, 2024
Those who, unfortunately, missed out on this round of sales are hoping that Disney is actively working to address the technical glitches and refine the purchasing process to ensure a smoother and more gratifying experience for all eager Magic Key pass holders-to-be. As the beloved entity continues learning and growing, its commitment to embracing innovation and customer feedback is imperative.
The Magic Key sales’ success shows that Disneyland Resort’s popularity is not going anywhere!
