Menu
disney's contemporary hotel
Credit: Disney Parks

Woman sues Disney after allegedly being electrocuted at Disney World Resort Hotel

A woman who was a Guest at the Walt Disney World Resort in 2018 has filed suit against Walt Disney Parks and Resorts, part of The Walt Disney Company, alleging personal injury, as she claims she was electrocuted while trying to use an outlet in the Resort Hotel room where she stayed in September of that year.

Courtney Randall filed suit with the help of her attorney Max A. Eichenblatt of Winter Park, Florida, against Disney in Orange County Circuit Court, alleging negligence on the part of the Walt Disney World Resort resulted in the alleged electrocution.

RELATED: Former Cast Member has an unprecedented win against Disney in court, only to have the ruling overturned

Per the complaint filed in court (Ninth Judicial Circuit Court for Orange County filing number 137926812), Randall and her family were Guests of the Walt Disney World Resort in September 2018. On September 9, 2018, while in the family’s Disney Resort Hotel room, Randall noticed an electrical problem with several of the outlets that were not in working order. Some of them, per the complaint, hung out from the wall.

Randall claims she notified the Resort Hotel and was told that a Cast Member would arrive at her hotel room that day to take care of the issue.

Walt Disney World Resorts - Disney World Resort Hotels

Credit: Disney Parks

RELATED: One-night stay bookings return to Walt Disney World Resort Hotels

Randall further claims in the complaint that on September 10, the following day, she attempted to use one of the outlets, as she was under the impression that the issues with the outlets had been addressed (possibly while the family was enjoying the theme parks). In court documents filed against Disney, Randall states that as she attempted to use one of the outlets, she was electrocuted in the process.

RELATED: Recent changes to Disney World’s Disability Access Program may hurt its defense in current litigation related to Guests with disabilities in the parks

Walt Disney World brings back annual passes | Blogs

The complaint claims that Randall has suffered disability, mental anguish, a loss of capacity for the enjoyment of life, and disfigurement. It further claims that her alleged electrocution also netted her the expense of medical care, as well as the loss of future earning capacity.

Per the website for the Ninth Judicial Circuit Court in Orange County, “the court is located in the heart of Central Florida and is one of 20 judicial circuits in the state. Serving Orange and Osceola counties, the Ninth Circuit covers over 2,000 square miles and serves more than 1.3 million residents, making it one of the largest circuits in Florida. Additionally, because of Central Florida’s great sunshine, family attractions, and a strong economy, Central Florida plays host to nearly 50 million business and vacationing visitors each year, making this the most visited region of the world.”

About Becky Burkett

Becky's from the Lone Star State and has been writing since she was 10 and encountered her first Disney Park when she was 11. It was love at first Main Street Electrical Parade. Joy is blank lined journals, 0.7 mm pens, and all things Walt, Woody and Buzz, PIXAR, Imagineering, Sleeping Beauty (make it blue!), Disney Parks history and EPCOT. At Disney World, you'll find her croonin' with the birdies at the Enchanted Tiki Room or hangin' with Woody and the gang at Toy Story Land. If you can dream, you really can do it!