TikTok Family Apologizes After They Were Shamed for Viral Disney ‘Hack’

The kelly fam
Credit: TODAY.com and The Kelly Fam

The TikTok family ‘The Kelly Fam’ has made a public apology after receiving an overwhelming amount of backlash online. Parents Ty and Haley have been under intense scrutiny for their ‘Disney Hack’ that they shared a couple of weeks ago. In their apology, the couple claims to be deeply sorry and regretful for their actions.

Shoe hack

Credit: The Kelly Fam

Hight-Boosting Shoes Land the Kelly Fam in Hot Water

The Kelly Fam used to be known as a wholesome social media family. Their reputation changed dramatically when they posted a video showing a potentially dangerous shoe stunt they had come up with for their son Kannon. In the TikTok video, Ty Kelly explained that their child Kannon loves rollercoasters, but he is too short to ride some of the Disney World rides. To remedy the situation, he and his wife, Haley Kelly, designed and made some platform shoes for Kannon so he could ride the rides anyway. In the family’s YouTube video, they show Kannon riding two 38inch+ Disney World rides, Millenium Falcon: Smugglers Run and Slinky Dog Dash while wearing the modified shoes.

The video went completely viral, and immediately there was public outrage. People slammed the Kelly Fam for being so reckless with their child’s safety. Many were calling for the family to be permanently banned from Disney World Resort and Disneyland Resort. In response to the backlash, the family released an apology video which basically was them saying the ‘ultimate theme park hack’ video was a joke. Fans were not satisfied by this answer and continued to call out the irresponsible behavior of the parents.

After all of the hate, the Kelly family finally apologized in a formal manner. The couple sat down with TODAY.com to explain their side of the story.

The Kelly shoe

Credit: The Kelly Fam 

The Kelly Fam Comes Clean

In their interview, the couple explains, “We are truly sorry about the whole situation… I want my kids to know that parents follow the rules and we are trying to raise them right. In this situation, we bent the rules and I don’t want that to be my legacy.”

He goes on to explain that they never expected the video to blow up as it did and that the whole hack was meant to be clickbait for their YouTube channel. They knew things had gone too far when the fans started trying to interfere with their livelihoods. He explained, “People were trying to get my wife fired from her (nursing) job or saying they would call CPS (Child Protective Services) to get our kids taken away from us or hoping we’d get banned from Disney World.”


With influence comes responsibility, and we take that seriously. It’s a privilege to have the platforms we do, and we’d NEVER want someone else to get hurt from an idea from one of our videos. With that being said, we’ve decided to take anything down related to the Disney shoe video. We hope that in time, you’ll see that we are serious about the content we put out for the public to see, and we’re committed to being more careful and intentional with our posts moving forward. We want our platforms to feel like home, and a safe place for you to come and unwind, be uplifted, inspired and hopefully entertained. We love you all. #thekellyfam

♬ original sound – The Kelly Fam

While some people feel bad for how out of hand this situation became, others think that this apology is still not genuine. Regardless of if the video was clickbait or not, the Kelly family was still definitely promoting dangerous behavior. It is not likely that the family will ever restore the trust that was lost between them and their fans.

About Eva Miller

Eva was born and raised in the beautiful state of Oregon but has since relocated and lives in New York City. Since she was young, Eva has loved to perform in musicals, especially Disney ones! Through performing, Disney’s music became the soundtrack of her childhood. Today, Eva loves to write about all the exciting happenings for the Walt Disney Company. In her free time, Eva loves to travel, spend time in nature, and go to Broadway shows. Her favorite Disney movie is 'Lilo and Stitch,' and her favorite Park is Disney's Animal Kingdom.