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Fans Cross the Line: Universal Adds Extra Security to Protect Halloween Horror Nights Scare Actors

Universal Studios’ Halloween Horror Nights 34 continues to set the standard for immersive, terrifying experiences, offering fans some of the most elaborate and intense scarezones to date. However, one of this year’s most talked-about attractions, the Catlady of Crooked Lane scarezone, has sparked controversy, prompting a response from Universal. The issue stems from reported incidents where guests began harassing the scare actors in an attempt to capture viral content, putting a dark cloud over what was meant to be an unforgettable Halloween experience.

Red and purple fountains spray water in front of a projected Halloween Horror Nights logo, as a crowd of silhouetted people gathers to watch the spooky nighttime show.
Credit: Universal

Fans Cross the Line in Search of Content

The scarezone, located in the eerie backdrop of Central Park, features the Catlady of Crooked Lane—a twisted character inspired by cat-loving enthusiasts, with scare actors engaging in playful interactions using props like cat toys. The intention is to heighten the immersive experience, drawing visitors into a world filled with creepy, feline-inspired horror. But when some guests expected more personalized interactions with the performers, they became upset when the actors didn’t play along to boost their social media content.

As a result, online backlash began to mount. One fan took to social media to express their frustration, writing, “Yikes – Cat Lane is going to have extra security measures because apparently people got pissed that those cat scare actors wouldn’t or couldn’t play with their cat toys for content. Stop being assholes.” This comment reflected growing frustration among the Halloween Horror Nights community, which increasingly sees this type of behavior as disrespectful and disruptive.

Universal Takes Action to Protect Performers

In response to the controversy, Universal Studios has reportedly assigned additional security to the Catlady of Crooked Lane scarezone to ensure both the safety of the actors and the integrity of the guest experience. It’s clear that Universal is taking these incidents seriously. The park has long been known for its elaborate and interactive attractions, and the actors behind these scares are essential in maintaining the quality of the event.

When guests cross the line from participating in the experience to harassing performers, it detracts from the overall enjoyment and puts everyone at risk. With this in mind, Universal’s decision to increase security reflects the park’s commitment to both the safety of the performers and maintaining the immersive nature of Halloween Horror Nights for all attendees.

A man and woman scream and laugh together in fright at a haunted house, with the Universal Orlando Halloween Horror Nights 2025 logo overlaid on the right side.
Credit: Universal Studios Orlando

The Ongoing Challenge of Balancing Fun with Respect

While the Catlady of Crooked Lane scarezone remains one of the standout attractions of Halloween Horror Nights 34, Universal’s decision to address inappropriate guest behavior highlights a broader issue of balancing entertainment with respect for the performers. Halloween Horror Nights is a massive event, attracting guests from all walks of life, and while excitement runs high, it’s important that the park remains a space where both guests and performers can enjoy the experience without crossing any boundaries.

While Universal has yet to release an official statement on the increased security, the company’s actions speak volumes. As Halloween Horror Nights continues, the focus will undoubtedly remain on the immersive storytelling that makes the event so unique. For those visiting, the message is clear: respect the performers and the experience, and enjoy the thrills without disrupting the magic that makes Halloween Horror Nights one of the top Halloween events in the world.

Eva Miller

Eva was born and raised in the beautiful state of Oregon but has since relocated and lives in New York City. Since she was young, Eva has loved to perform in musicals, especially Disney ones! Through performing, Disney’s music became the soundtrack of her childhood. Today, Eva loves to write about all the exciting happenings for the Walt Disney Company. In her free time, Eva loves to travel, spend time in nature, and go to Broadway shows. Her favorite Disney movie is 'Lilo and Stitch,' and her favorite Park is Disney's Animal Kingdom.

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