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Entitled Mom Gets Kicked Off Popular Ride After Heated Confrontation

The holiday season at Walt Disney World Resort is renowned for its magical atmosphere—but also for its immense crowds and long wait times. Navigating the parks during this busy period can be challenging, as guests strive to make the experience enjoyable for everyone. Unfortunately, entitled behavior sometimes disrupts the magic.

One recent Reddit post by user Perfect_Blood_3540 highlights such an incident, which unfolded at Disney’s Hollywood Studios.

Crowds in line for Spaceship Earth at EPCOT.
Credit: Screenshot via @fl_tess on TikTok

Related: Disney World Prepares for Date-Specific 2025 Crowd Surge

The Original Poster (OP) and their friend joined the single-rider queue for the popular Rock ‘n’ Roller Coaster Starring Aerosmith, a line designed for those willing to ride alone in exchange for shorter wait times.

However, their plan to enjoy the attraction peacefully was disrupted by a family of four—an “entitled mom,” her husband, and two children—who took advantage of the queue for personal gain.

A Brazen Act of Line-Cutting

According to the Reddit post, the family boldly bypassed the queue by claiming they had forgotten something on the ride. This excuse quickly fell apart when other guests noticed their true intent: riding together without waiting.

Rock and Roller Coaster
Credit: Disney

Despite multiple people calling out the behavior, the family continued to push forward.

My friend and I discovered the single rider lanes and took advantage of that due to the shorter wait times and it did not matter to us to ride separately. As we were waiting in that line, a family of 4 (mom, 2 daughters, and dad) walk through the middle of the line holding hands. Several people are disgruntled and asking what they are doing. Mom claims they forgot something on the ride. They make it to the part of the ride where single riders, fast pass riders, and the original line are all in a similar area. One of the ladies behind me screams “What did you forget?!?” Everyone in the single rider lane is fuming as we all realize she’s just waiting to get on the ride with her kids.

They get shuffled into the pre-ride movie area before my friend and I. We are shocked no one brought it to any of the staffs attention. Meanwhile, all the single riders are trauma bonding over this ladies boldness and entitlement. So when my friend and I get shuffled into the pre-ride movie area, I tell one of the staff what the lady and her kids looked like, and what she did. He says, at this point since they are already in the line to board the car, he can’t do much.

We make it to the car boarding line and low and behold, there’s the lady and her two kids! I stop yet another employee and explain the situation. She says she will let someone know but walks in the opposite direction of the rider operators. Then, one of the kids runs up to a man directly behind my friend and I, pulls on his arm and says “Come on Dad!”. We turn around and Dad is behind us. He refuses to join his family, probably because he heard everyone in the line complaining about what they did.

So everyone starts speaking louder, the whole line. What a terrible example to set for your children. What makes them feel so entitled? Everyone is waiting the same, some people for hours, why do they think they’re special? Why lie to get what you want? The whole line is loudly speaking so these people know exactly what we think of them. Dad continues to hang back and let people get in front of him as he hangs his head in shame and his family inches closer to the front of the line.

I had enough at that point. I talked to the people in front of me and asked if I could go let the ride operators know what happened because I’ll be damned if they are getting on this ride! I ask the people in front of me to let me warn the ride operators and they were all happy the step aside. Mom is blocking the walkway because they are next up. I tap her on her side and say “excuse me” and stare her down. She slides over without a word. I then tell the ride operator “This lady and her two children cut the entire line through the single riders line claiming she forgot something. You can ask anyone in this line.” She gives me the most evil, disgusted, shocked glare. I walk back to where my friend was and another woman goes up to the line operator verify my story. Disney Mom is trying to say both of us are lying. Then everyone in line starts yelling and telling the same story, determined not to let her or her kids on the ride. They were eventually escorted out the side door and everyone in line clapped.

Entitled Disney Mom cuts the line so I get her and her kids kicked off the ride
byu/Perfect_Blood_3540 inEntitledPeople

Unwilling to let such entitlement go unchecked, the OP and their friend decided to take action. First, they informed Disney Cast Members about the situation, although the initial attempts to address the issue were unsuccessful. The post described how one employee said it was too late to intervene because the family was already near the boarding area.

Undeterred, the OP tried again, rallying support from other single riders. The crowd’s collective frustration reached a peak, and many began loudly voicing their discontent. When the entitled mom and her children neared the ride loading area, the OP finally managed to alert a ride operator.

Another guest stepped forward to corroborate the story, leading to a dramatic turn of events. The family was escorted out through a side exit, much to the applause of the other guests.

disney world's rock n roller coaster
Credit: Disney

Related: Disney FINALLY Takes a Stand Against Line-Cutters

Line-cutting and similar entitled behaviors have long been points of contention at Disney parks, especially during peak seasons. While Cast Members strive to maintain order, situations like this can test their ability to enforce rules. In this case, persistence from the OP and support from fellow guests helped ensure fairness.

If you ever encounter a line-cutting incident, it’s best to follow OP’s example: calmly report the issue to Cast Members and provide a clear account of what happened. Avoid escalating the situation and trust Disney’s team to handle it appropriately.

What do you think about Disney’s policies on line-cutting? Should offenders face stricter consequences, such as immediate ejection or bans? Share your thoughts in the comments!

Krysten Swensen

A born and bred New England girl living the Disney life in Southern California. I love to read, to watch The Golden Girls, and love everything to do with Disney and Universal. I also love to share daily doses of Disney on my Disney Instagram @BrazzleDazzleDisney!

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