Entitled Guest Was Shocked When Disney Cast Members Refused to Bend the Rules For Her

Family enjoying dinner at Be Our Guest restaurant in Magic Kingdom
Credit: Disney

It’s no secret that Walt Disney World Resort is the Most Magical Place on Earth. This is partly due to the fantastic immersion of each Disney Park, the unique experiences and the superb customer service Cast Members provide.

magic kingdom cinderella castle

Credit: Flickr/Brian McGowan

READ MORE: 10 Rules You Absolutely Cannot Break At Walt Disney World

Walt Disney World Resort knows how expensive a Disney vacation is, so whenever a problem arises, it can usually be solved. However, decades of some of the best customer service combined with high prices have led to some Guests acting entitled while interacting with Cast Members.

Unfortunately, one Guest, in particular, expected the rules to be bent for her. When things did not go her way, she posted about her experience on social media…which almost immediately backfired:

READ MORE: Guest Embarrassed as Universal Employee Publicly Admonishes Them For Breaking the Rules on Classic Attraction

In this Tweet, we can see the original screenshots by the Guest who expected Cast Members to bend the rules for her.

The Guest in question created a dining reservation in Hollywood Studios’ Roundup Rodeo BBQ while visiting another Disney Park. However, they made the reservation for 2 p.m., an entire hour before she and her party could Park Hop.

However, she expected Cast Members to bend the rules and let her Park Hop early and was offended when they stood their ground.

Roundup Rodeo BBQ Restaurant Entrance Sign

Credit: Disney Dining

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Unfortunately, it’s time for all of us as Disney fans to collectively stop expecting Cast Members to bend the rules for us, especially something as crucial as Park Hopping.

Roundup Rodeo BBQ Toy Story Restaurant

Credit: Disney

READ MORE: Disney Guests: You’re Not Above the Rules, Stop Acting Like You Are

The days of ‘no crying at Disney’ are over, in part due to entitled Guest behavior. The only way to return to the golden days of Walt Disney World’s Guest-soothing customer service is to stop expecting Cast Members to disobey their direct orders for our benefit.

About Isabella Reimer

Isabella Reimer grew up visiting Walt Disney World and relocated to Central Florida to be even closer to The Most Magical Place on Earth. She earned her Bachelor’s from Florida State University, where she studied Creative Writing and Women’s Studies. Her biggest hobby is bonding with the ikran at Avatar Flight of Passage, and her retirement plan includes becoming the 1,000 Happy Haunt of the Haunted Mansion.