Disneyland Resort is known as the Happiest Place on Earth, where people from all walks of life can come to enjoy the magic of the theme parks. Disney touts itself as family-friendly and inclusive to all and has special disability access services for those Guests who may need a little more assistance while visiting. However, for one family visiting the Parks recently, the trip was anything but magical.
Eeka McLeod is very active on social media — with more than 80,000 Instagram followers and over 2 million TikTok followers — and frequently shares adorable pictures and videos of her three special needs children, Eli, Evan, and Ella, living their best lives. They are a Disney-loving family and frequently visit the theme parks, with Evan and Ella dressing like the well-known “plaid” Cast Members who give private tours. Their costumes include name tags, themed to look like the Disney ones, and this is where a problem arose.
McLeod visited Disneyland recently, with Evan and Ella in their costumes, and was told by security that the kids would not be able to wear their name tags in the Parks. McLeod filmed the encounter with security, who can be heard telling her that she can take the name tags and return them to her car, but that was impossible since she and her kids were dropped off and did not drive themselves. She then tells the camera that she must hand the name tags over to security to be thrown in the trash.
McLeod tries to explain to security that her kids were only 4 and 6 years old and that they were both autistic, but that did not change the minds of the security Guards. One of the children asks for their name tags not to go into the trash, but that also didn’t change matters.
You can watch the full video on TikTok by clicking here.
McLeod says that Disney reached out to her and informed her that what happened at security should not have happened as her children were not breaking any of the theme park’s costume guidelines. McLeod also shared a Facebook post from someone who claims to be one of the security guards involved in the incident. The unnamed person states that McLeod was yelling and making a scene, but McLeod reshared the video, where she is remaining calm and not even raising her voice.
McLeod’s video has gone viral, and many are shocked to see Disneyland security acting in such a manner. Many are saying that Disney needs to retrain all of their security, so things like this do not happen in the future. Others point out that some Guests are seen wearing outfits that leave very little of their bodies covered, but name tags are where security is drawing the line.
Disneyland currently has the following costume guidelines listed on its website:
Attire that is not appropriate for the theme parks (and which may result in refusal of admittance or ejection) includes but is not limited to:
- Costumes may not be worn by Guests 14 years of age or older
- Masks may not be worn by Guests 14 years of age or older (unless they are for medical purposes)
- Clothing with objectionable material, including obscene language or graphics
- Excessively torn clothing or loose fitting clothing which may drag on the ground and create a potential trip hazard
- Clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment
- Clothing with multiple layers are subject to search upon entry
- Visible tattoos that could be considered inappropriate, such as those containing objectionable language or designs
- Bare feet
For Guests Ages 13 and Under
Costumes and some masks may be worn, as long the mask does not cover the entire face and eyes are visible.
Disney does not let adults wear copycat costumes in the Parks, as they do not want regular Guests confused for Cast Members. However, it was very unlikely that McLeod’s children would be confused for Cast Members as they are only 4 and 6.
McLeod has said that she will be retiring the kid’s costumes after this incident, and they will no longer be wearing the plaid outfits when they visit the theme parks in the future.