Disney Parks Cast Members are very familiar with the longstanding tradition of “The Four Keys” which include Safety, Courtesy, Show and Efficiency. These “keys” have allowed for the exceptional guest service we have come to know and love for more than 65 years. Today, Disney has announced a new key to add to the family… “Inclusion”. To promote inclusion, Disney has announced changes coming to the Cast Member policy that takes the “Disney Look” and makes it flexible to allow for various looks and expressions.
Disney introduced the fifth key, “Inclusion” in the following video:
As shared by Josh D’Amaro, Chairman, Disney Parks, Experiences and Products: “We’re looking at other traditions, too – including the policies that guide how our cast members show up for work. Our new approach provides greater flexibility with respect to forms of personal expression surrounding gender-inclusive hairstyles, jewelry, nail styles, and costume choices; and allowing appropriate visible tattoos. We’re updating them to not only remain relevant in today’s workplace, but also enable our cast members to better express their cultures and individuality at work.”
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Welcome 5th Key! What are your thoughts on the shift in the typical “Disney Look” we are all used to experiencing? We’ll keep you posted as we learn more about these Cast Members changes.
