A video recently shared by Disney Parks online shows a Cast Member go above and beyond to make magic for a young deaf Guest using American Sign Language.
When visiting a Disney Park, every Guest should be able to have positive experiences and lose themselves in the immersive theming, regardless of their circumstances or disabilities. Especially since Inclusivity is one of the Walt Disney Company’s Five Keys, Guests expect the theme parks to honor its commitment to accessibility and magic for all.
Certainly, a new video posted online shows a Guest interaction that upholds this standard, enough so that Disney Parks reshared it to its TikTok page this week, and viewers’ hearts are melting at the sweet interaction between a Disney Cast Member and a young girl named Kaylee who was visiting the Walt Disney World Resort with her family.
Kaylee’s dad TJ has a whole TikTok devoted to videos of himself and his daughter, who is deaf, going on adventures and experiencing the world. Moreover, Kaylee is a happy-go-lucky kid, using the platform to share her experiences as a disabled individual.
In the video, you’ll see the Cast Member signing to Kaylee, asking her what her favorite attraction is. The two then have a conversation about the Haunted Mansion, with Kaylee’s dad pointing out that the sign she makes is “ghosts” in the original post’s comments. According to many complimentary replies, Disney Guests are highly familiar with this particular Guest Relations Cast Member, whose name is Walter.
In fact, one TikTok user named Victoria commented: “Walter is an incredible Cast Member! He likes teaching people basic sign & is proud of it! I’m so glad he was able to share this moment with you!” with another user echoing, “We love Walter!” What’s more, TJ informed the touched viewers that Kaylee and Walter continued their conversation for ten minutes after her dad stopped recording.
Says TJ, “It’s honestly the little things that go a long way?.” Certainly, the ability to feel recognized and included in the magic so many Disney Guests experience on a daily basis thanks to the efforts of Disney Cast Members goes a long way for Kaylee and her family. Watch the video from their Disney vacation below, and keep following Disney Dining for the next wholesome magical moment!
And remember, any time a theme park Cast Member makes your day magical, you can leave them a Cast Compliment!