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Disney Cast Member Exposed for Stealing $180,000 in Walt Disney World Guest Refunds

Nestled within the magical grounds of Walt Disney World Resort, Shades of Green stands as a unique and welcoming retreat for military families. This charming resort caters specifically to service members and their loved ones, offering a peaceful haven amidst the excitement of Disney World.

The resort features comfortable guest rooms, some of which offer stunning views of the lush grounds or the glittering swimming pools. Families can choose from a variety of accommodation options, including spacious family suites that provide ample space for everyone to spread out and feel at home. For many military families, this place is a perfect resort destination.

Unfortunately, it was also the scene of a clever and evil crime. Fans have been left shocked and disturbed after learning of a terrible con that played out at this Walt Disney World Resort hotel.

Related: Disney World Issues Warning About Permanent Closure at This Disney Resort

wdw Disney Cinderella Castle
Credit: Igor Menezes on Unsplash

Fraudster Exposed for Stealing From Guests

Elizabeth Carpenter, a former employee at Disney’s Shades of Green Resort, was recently implicated in a significant embezzlement scheme. Prosecutors revealed that she allegedly siphoned off over $180,000 by processing unauthorized refunds to herself.

The 44-year-old from St. Cloud, located approximately 26 miles southeast of Orlando, could potentially face a lengthy sentence of up to 10 years in federal prison. This news was announced by the U.S. Attorney’s Office for the Middle District of Florida on July 9.

A serene landscape with a clear blue pond reflecting a bright sky and three waterfalls flowing over large rocks. Several flags on poles flutter in the background near a building, surrounded by lush greenery and a well-maintained lawn, where a Disney Cast Member ensures everything is picture-perfect.
Credit: Disney, Shades of Green

Court records outline a meticulous operation that spanned close to two years, during which Carpenter exploited her position as an accounting technician to manipulate guest accounts. She targeted frequent visitors to Shades of Green, a Walt Disney Resort designed specifically for armed forces personnel, discreetly channeling portions of their accommodation payments back to her and her spouse’s credit cards.

This breach of trust not only jeopardized the integrity of the revered resort but also underscored the elaborate lengths to which the perpetrator went to perpetrate her financial misconduct. Her crime stole $183,079.60 from 652 different refunds.

A hotel room with two double beds featuring floral bed runners and accent pillows. The room, which feels like a Disney Cast Member's retreat, includes a flat-screen TV on a wooden dresser, a sofa, wall art, lamps, and a ceiling fan. Sliding glass doors lead to a balcony with green railings and a view of trees.
Credit: Disney, Shades of Green

A Crime in Plain Sight

The intricate web of deceit woven by Carpenter unraveled a breach in the resort’s financial controls that allowed her to exploit the system undetected for an extended period. Such audacious behavior not only tarnishes the reputation of the establishment but also raises alarms about the necessity for stringent auditing mechanisms and employee oversight within such esteemed properties.

The calculated nature of the crime, targeting loyal guests who frequented Shades of Green, is a sobering reminder of the potential risks posed by internal threats within even the most reputable hospitality enterprises. The case serves as a cautionary tale that evil can be found everywhere, even in a place as magical as Walt Disney World Resort.

Eva Miller

Eva was born and raised in the beautiful state of Oregon but has since relocated and lives in New York City. Since she was young, Eva has loved to perform in musicals, especially Disney ones! Through performing, Disney’s music became the soundtrack of her childhood. Today, Eva loves to write about all the exciting happenings for the Walt Disney Company. In her free time, Eva loves to travel, spend time in nature, and go to Broadway shows. Her favorite Disney movie is 'Lilo and Stitch,' and her favorite Park is Disney's Animal Kingdom.

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