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“Trapped” Guests Left Suspended in the Air on Universal Orlando Ride

escape from gringotts universal studios florida
Credit: Javier Castañón on Flickr

Guests trying to have a good time found themself in a sticky situation after they were trapped on a popular Universal Orlando Resort attraction.

Harry Potter and the Forbidden Journey

Credit: Universal Studios Hollywood

Universal Orlando Resort is a huge place in Orlando, Florida, where guests can have much fun. It has two big theme parks called Universal Studios Florida and Universal’s Islands of Adventure, as well as a water park in Universal’s Volcano Bay and a theme park on the way titled Epic Universe. There’s also an exciting area called Universal CityWalk, where guests can eat and shop. At Universal Orlando, guests can enjoy rides based on movies, exhilarating roller coasters, and thrilling shows.

One of the most popular locations at Universal Orlando is undoubtedly The Wizarding World of Harry Potter. This enchanting land brings to life the beloved literary and cinematic universe created by J.K. Rowling. One exciting thing about this location is that it genuinely transports guests straight into the magical world of Hogwarts School of Witchcraft and Wizardry, Diagon Alley, and Hogsmeade Village.

diagon alley harry potter dragon fire, universal studios orlando

Credit: Brian McGowan, Unsplash

The Wizarding World of Harry Potter is divided into two distinct sections, each located in a different theme park. In Universal Studios Florida, guests can explore Diagon Alley, the bustling wizarding shopping district featured in the films. Here, they can marvel at iconic landmarks like Gringotts Bank, Ollivanders Wand Shop, and Weasleys’ Wizard Wheezes. The highlight of Diagon Alley is undoubtedly the groundbreaking attraction, Harry Potter and the Escape from Gringotts, which takes riders on a thrilling journey through the depths of the infamous bank vaults.

hagrid on his motorbike with harry potter

Credit: Warner Bros.

Next door at Universal’s Islands of Adventure lies Hogsmeade Village, home to Hogwarts Castle and the iconic Harry Potter and the Forbidden Journey attraction. Here, guests can wander the snow-capped streets, sample magical treats like butterbeer, and even purchase their very own wand at Ollivanders.

While this popular attraction brings in thousands of guests daily, in a Reddit Thread, one Universal Orlando guest talked about their experience on Harry Potter and the Forbidden Journey. While these guests were riding the beloved attraction, it broke down, suspended in the air.

Stuck on Gringotts in the air for an hour 😵‍💫
byu/ChazDomingo inUniversalOrlando

Usually when attractions stop, it is for a moment and will become up and running in no time. Sadly, this experience left guests trapped in the air for an hour. Besides being stuck on the attraction, Universal also cut the lights on, leaving guests wondering if they were going to have to be rescued.

Have you ever broken down while on a Universal Orlando attraction?

About Brittni Ward

Brittni is a Disney and Universal fan; one of her favorite things at both parks is collecting popcorn buckets. While at Disney World Resort, Brittni meets the princesses and rides Kilimanjaro Safaris. At Universal, Brittni enjoys the Minions and watching Animal Actors on Location! When not at Disney World Resort or Universal Orlando, Brittni spends time with her family and pets.