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Popular Disneyland Ride Forced to a Halt Because Guest Refused to Wear a Mask

Since COVID came roaring into our lives nearly two years ago, certain things have become part of the new norm — sanitizing everything in sight, staying in if you feel sick, and wearing face masks while inside or in a crowded area. And when Disneyland reopened after more than 412 days, mask mandates were in place for all Guests.

girls walking with balloons at disney world

Credit: Disney

Over the months, Disney’s mask mandate has undergone several changes and revisions, but the current policy states that all Guests must wear face coverings while indoors and on indoor attractions, regardless of vaccination status. Now, it’s understandable that some people have had enough of wearing masks, but that does not mean that Disney’s rules don’t apply to them.

woman with gloves and mask at toy story land

Credit: Becky Burkett, Disney Dining

One woman who thought the rules didn’t apply to her recently visited the Happiest Place on Earth, but other Guests were anything but happy with her. The unknown Guest decided to ride Mr. Toad’s Wild Ride in Fantasyland sans mask. Unfortunately for her, and for everyone else, Disneyland Cast Members refused to keep the ride going until she put one on.

Disneyland Mr. Toad's Wild Ride

Credit: Disney Parks

Redditor quazziwazzi shared video they took of Guests yelling at the woman to put on a mask and her seemingly arguing that she did not want to. You can watch the video below.

Karen ruins a ride for all passengers because she refuses to put on a mask. Why even go in the first place from PublicFreakout

The video does not show what happened after, so it is not known if the Guest was removed from the ride or finally out on a mask. If you are planning on visiting Disneyland in the near future, here is what you need to know about the Resort’s health and safety procedures:

Face coverings are required for all Guests (ages 2 and up) in all indoor locations, regardless of vaccination status. This includes upon entering and throughout many attractions and in enclosed transportation vehicles, including shuttles and buses. Face coverings remain optional for Guests in outdoor common areas.

While Guests will not be required to show proof of vaccination, all Guests must attest that they are aware that: 1) the State of California strongly recommends that Guests be fully vaccinated or obtain a negative COVID-19 test prior to entering the Disneyland Resort, and (2) all Guests (ages 2 and up) must wear face coverings when indoors, including on many attractions and in enclosed transportation vehicles.

All face coverings (whether disposable or reusable) must:

  • Be made with at least 2 layers of breathable material
  • Fully cover the nose and mouth and secure under the chin
  • Fit snugly but comfortably against the side of the face
  • Be secured with ties or ear loops and allow the Guest to remain hands-free

At this time, based on guidance from health authorities, neck gaiters, open-chin, triangle bandanas and face coverings containing valves, mesh material or holes of any kind are not acceptable face coverings.

Costume masks are not considered appropriate and are prohibited from being worn, in alignment with our existing rules.

Face coverings may have an integrated transparent plastic panel to aid in viewing the wearer’s mouth. These face coverings should:

  • Be a fabric face covering featuring a solid plastic panel containing no openings that is attached to the fabric on all sides using tight knit stitching
  • Meet all face covering requirements listed above
disney carrousel child riding

Credit: Disney Parks

It is important to note that Disneyland is considered a private business — as is Walt Disney World — and may put any restrictions and requirements it deems necessary to keep Guests safe. Guests, like the one seen in the video, who refuse to follow Disney’s safety guidelines may be escorted off of attractions and out of the theme park, which is at the Cast Member’s discretion.

What do you think of this Guest’s behavior?

About Krysten Swensen

A born and bred New England girl living the Disney life in Southern California. I love to read, to watch The Golden Girls, and love everything to do with Disney and Universal. I also love to share daily doses of Disney on my Disney Instagram @BrazzleDazzleDisney!