Walt Disney World is a popular tourist location, attracting thousands of Guests daily. With such a high volume of traffic, guests may experience delays, errors, or large crowds while on or waiting for attractions.
Disney World is known as “The Most Magical Place on Earth.” Walt Disney World Resort is home to four theme parks: Magic Kingdom, EPCOT, Disney’s Hollywood Studios, and Disney’s Animal Kingdom. Each Disney Park offers something for Guests of all ages and sizes.
Disney World is constantly changing, updating, or building new attractions. Some of the newer additions include TRON Lightcycle/Run and Guardians of the Galaxy: Cosmic Rewind. Additionally, Disney World is in the process of constructing Journey of Water Inspired by Moana, scheduled to open later in 2023. Guests can also witness the transformation of the former Splash Mountain into Tiana’s Bayou Adventure.
In a recent social media post, a Disney World Guest shared their experience of waiting in line for Guardians of the Galaxy when the attraction had to be emergency evacuated just before their boarding time. While attraction evacuations are not uncommon and do occur from time to time, the Guest, who had a disability, mentioned their need to wait for the elevator as they couldn’t use the stairs. However, a Cast Member directed the Guests in wheelchairs to go in the opposite direction of the crowds, leading to the Guests pushing through the crowds. The Guest expressed concern for their safety during this chaotic situation, emphasizing that it highlighted a serious safety issue.
On Saturday I visited Epcot with my family. We got in line for the GOTG ride and just before we went to board there was an emergency evacuation. This was my first time in Epcot and it was around closing time, so I thought this was normal procedure. I’m disabled, so we had to wait by the elevator because I couldn’t take the stairs. This is when things escalated. There were about 10 other people in motorized wheelchairs and the elevator wasn’t going. Cast members then directed us to go the opposite way everyone else was going, so we had to push through the crowd. I’m not gonna go into further detail, but things got to the point in the building once everyone else evacuated that I thought there was a legitimate chance I would get hurt, or worse, as we made the long trek back outside. Not only was it a horrible experience, but it also showed me a serious safety issue for those with disabilities.
In case of an emergency, guests should follow the instructions of Disney cast members and remain calm.