A recent guest interaction at Disneyland Resort is sparking discussion about ride safety and etiquette after a frustrated rider called out a fellow guest for using their phone during the Matterhorn Bobsleds attraction.
The incident, shared on a theme park discussion forum, detailed how a rider shouted at a teenager seated in front of them for holding their phone above their head and recording throughout the ride. The original poster defended their reaction, emphasizing the potential dangers of loose objects on high-speed attractions.
A Safety Hazard or Overreaction?
The guest, clearly alarmed by the situation, explained their frustration:
“Seriously though, I’m not. This coaster is rough, and you are at a high risk of losing that phone and it SMASHING MY FACE! Put the phone down!!!!”
Matterhorn Bobsleds is known for its fast, jerky movements and sharp turns. Like all Disneyland thrill rides, it has a strict rule against loose items, including holding up cell phones while in motion. Ride signage and Cast Member announcements before boarding warn guests to secure their belongings.
AITAH for screaming at the teen in front of me on Matterhorn for holding their phone up above their head recording the entire time?
byu/onetwentyonegigawatt inDisneyland
Disney’s Policy on Loose Objects
Disneyland Resort’s rules prohibit holding phones, cameras, or other loose objects on rides where items could be dropped or pose a risk to other guests. Attractions like Matterhorn Bobsleds, Big Thunder Mountain Railroad, and Space Mountain explicitly discourage filming with unsecured devices.
Many riders have reported seeing guests ignore these guidelines, leading to near-misses with flying phones, sunglasses, and even hats. In some cases, guests have been struck by objects lost mid-ride.
A Growing Issue in Theme Parks?
The use of phones on rides is an ongoing challenge for theme parks worldwide. Attractions at other theme parks like Six Flags begun implementing stricter policies, including storage pouches and no-phone policies.
While this situation ended with just a heated exchange, it highlights an important safety concern at Disneyland Resort. Guests are encouraged to follow all ride safety guidelines—not just for their own protection, but for the safety of those around them.
Would you have reacted the same way? Have you ever seen an object fly off a ride at Disneyland? Share your thoughts in the comments!
