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Disney Emails Thousands of Guests To Change Their Vacations Over the Holidays

Mickey and Friends Disney Cruise LIne
Credit: Disney

This holiday season, Disney is shaking up plans for thousands of travelers by rerouting voyages to avoid civil unrest.

While Disney vacations are typically crafted to perfection, unforeseen disruptions—from hurricanes to global pandemics—can often steer plans off course.

Two characters dressed as captains stand in front of a large Disney Cruise ship, docked at a port. They are smiling and waving, wearing nautical hats and uniforms—one in red and the other in blue. The majestic ship with multiple decks showcases the magic of Disney at sea.

Credit: Disney

The latest interruptions result from rising tensions in New Caledonia, where ongoing protests and political divisions have led to escalating unrest, particularly impacting travel.

The situation in New Caledonia has grown increasingly volatile since May when political reforms from French President Emmanuel Macron sparked demonstrations. The reforms, specifically focused on voting, have heightened long-standing divisions between the region’s Indigenous Kanak people, who support independence, and pro-France settler communities. This rift has spurred widespread protests, leading to roadblocks and violence across the archipelago.

A Disney Cruise Line ship with distinctive red funnels sails through a blue waterway, surrounded by lush green hills. White buildings with orange rooftops dot the landscape under a clear blue sky. A winding road follows the coastline, adding to this picturesque scene.

Credit: Disney

In response, both the Australian government and the U.S. Department of State have advised caution, urging travelers to reconsider visits to New Caledonia due to the potential for sudden, dangerous demonstrations.

Given these developments, Disney Cruise Line recently altered its itinerary for several upcoming cruises. According to Cruise Passenger, guests booked on the Disney Magic departing Sydney on December 28 received notifications that their planned stop in Nouméa, New Caledonia, will now shift to Eden and Hobart, Australia.

Similarly, the January 16 cruise will now dock in New Plymouth, New Zealand, instead of Nouméa. Disney had previously also rerouted an October itinerary, originally set to include Nouméa, as part of a journey from Honolulu to Sydney.

fireworks Disney ship

Credit: Disney

This approach marks a noticeable difference from other cruise operators like Royal Caribbean and Carnival Cruises, which have chosen to stick with their scheduled stops in New Caledonia. Disney’s caution has sparked mixed reactions among travelers. While some guests have commended the cruise line for prioritizing safety, others question the need for such measures when other lines continue as planned.

Despite these mixed feelings, many Disney guests appreciate the proactive precautions. For those rerouted, there’s also the option to fully enjoy the ship’s unique offerings—from immersive restaurants like Animator’s Palate and Rapunzel’s Royal Table to the AquaDunk waterslide and Broadway-style shows. The Disney Magic’s signature experiences, such as “Twice Charmed: An Original Twist on the Cinderella Story,” provide rich onboard entertainment that many guests feel compensates for altered itineraries.

Disney Cruise Line

Credit: Disney

This recent decision reflects Disney’s broader commitment to guest safety, a stance the company has amplified following challenges posed by natural disasters and the pandemic. In October, Disney also closed all four parks at Walt Disney World Resort in Orlando for a day due to Hurricane Milton, with storm-related flooding and other damages affecting Disney’s Polynesian Village Resort for weeks afterward.

As Disney Cruise Line navigates this unpredictable situation, it continues to prioritize safety, adjusting travel routes as necessary. While there’s no confirmation on whether these reroutes will extend into the new year, Disney’s actions underscore a clear message: protecting guests and ensuring safe, enjoyable experiences is their top priority—even if it means reimagining the destination.

Do you plan on embarking upon a Disney Cruise over the holidays?

About Chloe James

Chloë is a theme park addict and self-proclaimed novelty hunter. She's obsessed with all things Star Wars, loves roller coasters (but hates Pixar Pal-A-Round), and lives for Disney's next Muppets project.

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