Disney Announces Changes to Their Virtual Queue System

Twas’ the night before TRON Lightcycle/Run opening…

and everyone was freaking out about the changes to Disney’s virtual queue system!

If you are a Disney fan who hasn’t been living under a rock, you know that tomorrow marks the grand opening of the new TRON attraction in Tomorrowland at Walt Disney World Resort. Early this morning at 7:00 a.m. ET, Guests visiting this Disney Park will wake themselves up to try and grab one of the coveted spots in the new roller coaster’s virtual queue. For the lucky few who get a place, be sure to know the changes to Disney’s virtual queue system before you head into Magic Kingdom.

TRON Lightcylce / Run at Magic Kingdom

Credit: Disney

Disney is Laying Down the Law With New Virtual Queue Rules

For those who do not know, the virtual queue system is Disney’s way of managing the lines of popular rides and attractions. Instead of having it be a free-for-all with lines stretching a mile long, Disney has implemented a new system to help manage crowds. For very popular rides like TRON Lightcycle/Run, fans hoping to ride it on opening day will wake up early to try and secure a space in one of the ride’s “boarding groups.”

If you do manage to get into a boarding group for TRON, there are a few things you need to know. Firstly, each Guest will only be allowed to enter the virtual queue once per day for this attraction. Disney explains that even if you are given a boarding group, you are not guaranteed to ride the attraction. Boarding groups will be called based on availability.

Disney also mentioned an important new change to their virtual queue policy. In the past, Walt Disney World has been lenient with Guests punctuality when they come to check in for their boarding groups. In the past, Guests have been given an hour of wiggle-room after their boarding group is called to make it to the ride. This is no longer the case.

Disney has announced that Guests must be at the attraction when their boarding group is called. If they are not there, no late arrivals will be accommodated. 

If you get a spot on the virtual queue for TRON, be ready to drop whatever you’re doing to be at the attraction in time. Walt Disney World is not messing around!

About Eva Miller

Eva was born and raised in the beautiful state of Oregon but has since relocated and lives in New York City. Since she was young, Eva has loved to perform in musicals, especially Disney ones! Through performing, Disney’s music became the soundtrack of her childhood. Today, Eva loves to write about all the exciting happenings for the Walt Disney Company. In her free time, Eva loves to travel, spend time in nature, and go to Broadway shows. Her favorite Disney movie is 'Lilo and Stitch,' and her favorite Park is Disney's Animal Kingdom.