‘Zootopia’ Attraction Enters B-Mode for First Time at Walt Disney World
Things got a little hairy at Walt Disney World recently.

Related: “He Wasn’t Getting Up”: Disney Rushes to End Indiana Jones Stunt Show After Onstage Scare
Zootopia: Better Zoogether made its debut in Disney’s Animal Kingdom earlier this month, bringing a fresh experience to the park after replacing the long-standing attraction, It’s Tough to Be a Bug, which entertained guests since the park’s opening in 1998.
The new attraction invites visitors into the vibrant world of Zootopia, showcasing beloved characters from the film and celebrating the spirit of community. The storyline revolves around citizens from different biomes uniting for “fur-ocious fun” in honor of Zoogether Day.
Technical Issues with Animatronics
As Zootopia: Better Zoogether began to settle into its operational rhythm, the attraction faced a significant hiccup. An incident involving the Officer Clawhauser animatronic occurred on November 23, which raised concerns among both staff and visitors. During the performance, rather than seeing the beloved character come to life as expected, guests experienced the show in “B-mode,” with Officer Clawhauser introduced through a satellite drone instead of the animatronic.
B-mode refers to a fallback operation for attractions where certain elements, often animatronics or other interactive components, cannot perform as intended. The absence of the animatronic, a highlight of the experience, undoubtedly altered the audience’s engagement and overall enjoyment. In a show that thrives on character interactions and lifelike animations, missing such a key feature can significantly impact the immersive quality that Disney attractions are renowned for.
Reactions to Zootopia: Better Zoogether have been a mixed bag. While younger guests have shown a great deal of enthusiasm, often captivated by the vibrant characters and engaging storyline, older fans have been more divided in their opinions. Some miss the nostalgia associated with It’s Tough to Be a Bug, finding it hard to fully embrace the new narrative and its accompanying attractions.
Critics of the transition have pointed out that while Zootopia offers a fresh perspective, the charm and quirkiness of Bug’s Life have left a void for certain fans. The generational gap in preferences has made this shift a point of discussion among visitors, with many hoping that the new attraction can find its voice and establish a lasting place in the hearts of Disney-goers, just like its predecessor did.
Despite the initial setbacks and mixed responses, the future of Zootopia: Better Zoogether appears promising. Enthusiasts are eager to see improvements made to the animatronics and overall experience, particularly following the incident with Officer Clawhauser. Disney has a history of addressing technical issues swiftly and effectively, often enhancing guest experiences in the process.
In the end, while Zootopia: Better Zoogether’s transformation created a stir, it represents the dynamic nature of Disney’s theme parks, where nostalgia meets innovation, creating a unique tapestry of experiences that continue to evolve over time.




I just returned from a trip to Disney World and experienced the Zootopia attraction. My comment is “Saw it once no need to return. Not for me”