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Universal Guest’s Entitlement Moment Exposes Why We Can’t Keep the Magic Alive

Unfortunately, we live in a time when basic courtesy and common sense seem to be increasingly rare. As social media influencers continue to grow in number, theme parks like Walt Disney World Resort and Universal Orlando Resort are facing a new challenge: guests who prioritize their own clout over the shared experience of others.

Sometimes, these individuals promote treats, experiences, or attractions in a positive way. But more often than not, their entitled behavior leaves others shaking their heads in disbelief.

disney influencers
Credit: Disney, canva

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One such incident recently unfolded at Universal Studios Hollywood’s SUPER NINTENDO WORLD, and it serves as a reminder of why certain attractions are roped off or closely monitored in U.S. parks.

SUPER NINTENDO WORLD, which opened in Universal Studios Hollywood February 2023, transports guests into the colorful, action-packed world of Mario, Luigi, and Princess Peach. This immersive land is filled with larger-than-life decor, interactive experiences, and unique photo opportunities.

Mario in SUPER NINTENDO WORLD
Credit: Universal

A standout feature is the iconic yellow Question Boxes, where guests can pose for photos and feel as though they’ve stepped right into the Mushroom Kingdom.

However, one visitor decided that simply standing under the display wasn’t enough for her social media feed.

In a now-viral video shared by Wonders of Magic on X (formerly Twitter), the guest can be seen climbing onto a nearby fence, hoisting herself onto the top of the display, and sitting on the Question Box.

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The video has sparked widespread backlash online, with many commenters expressing outrage at the woman’s disregard for park rules and the safety of the display.

Entitlement and Consequences

The clip also highlights a growing frustration among theme park staff, who are tasked with maintaining the integrity of these attractions.

Thankfully, a vigilant Universal Studios employee quickly intervened, yelling at the woman to get off the display. She complied, jumping down and eventually posing under the Question Box as intended. However, based on the video, it does not appear that she faced further consequences, such as removal from the park.

Super Nintendo World Universal Studios Hollywood
Credit: Universal

Many viewers believe stricter action should have been taken. Comments on the post called for her to be banned from the park, citing concerns about the long-term impact of such behavior on the guest experience.

Why Rules Matter

This incident underscores a larger issue within theme parks in the United States. Unlike parks in Japan and other countries, where displays are often open and accessible, many U.S. parks have had to enclose or rope off interactive elements to prevent damage caused by reckless guests.

While influencers and social media enthusiasts can enhance the visibility of theme parks, their entitlement and disregard for rules can ruin the experience for others.

Universal Studios Hollywood Studio Tour
Credit: Universal Studios Hollywood

Attractions like SUPER NINTENDO WORLD are meticulously designed to provide magical moments for all guests. When individuals prioritize their own “unique” photos over respect for the rules, it risks damaging the experience for everyone else.

Have you ever encountered similar behavior at a theme park? Share your experiences in the comments below!

Krysten Swensen

A born and bred New England girl living the Disney life in Southern California. I love to read, to watch The Golden Girls, and love everything to do with Disney and Universal. I also love to share daily doses of Disney on my Disney Instagram @BrazzleDazzleDisney!

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