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Universal Orlando Resort No Longer Allowing New Guests to Book as Critical Hurricane Expands

Hurricane Milton has rapidly intensified, escalating to a Category 5 storm with sustained winds reaching 160 mph as it moves across the Gulf of Mexico.

A satellite image reveals Hurricane Milton, showcasing a swirling storm system with a distinct red and black eye at the center, encircled by vibrant bands of yellow, green, and blue.
Credit: National Hurricane Center

This powerful hurricane is expected to make landfall on Florida’s Gulf Coast, specifically targeting areas that are still recovering from recent storms. Meteorologists predict that Milton will bring devastating impacts, including life-threatening storm surges, heavy rainfall, and destructive winds.

A large, rotating globe with "UNIVERSAL" partially visible in gold letters is the central figure in the image. Set against a stormy backdrop with heavy rain and lightning, it evokes the dynamic weather often experienced at Universal Orlando Resort. The scene is framed by a circular platform with railings.
Credit: Universal, Canva

The National Hurricane Center has issued warnings detailing that rainfall amounts could range from 5 to 15 inches in some locations, contributing to significant flooding. Coastal regions like Tampa may experience storm surges of 8 to 12 feet, raising concerns for residents and businesses in low-lying areas as the hurricane approaches.

Universal Orlando Resort’s Response

In anticipation of Hurricane Milton’s arrival, Universal Orlando Resort has taken precautionary measures by blocking hotel bookings for October 9 and 10.

This decision ensures that staff members have the necessary accommodations to assist guests who are already present at the resort during the storm’s impact.

While Universal Orlando Resort has restricted new hotel bookings, the theme parks will continue normal operations for the time being. According to official statements from the resort, they are continually monitoring weather conditions and have committed to adjusting park operations as needed based on the storm’s trajectory.

A majestic castle with multiple towers and turrets is illuminated against a twilight sky. The structure sits atop rocky terrain, with two winged, eagle-like statues prominent in the foreground. Trees surround the scene, enhancing the magical atmosphere reminiscent of a Harry Potter experience.
Credit: Universal Studios Orlando Resort

Universal’s website states their special exceptions in cases such as this when it comes to cancelations:

“While an incredible vacation awaits at Universal Orlando Resort™, unfortunately we can’t make guarantees about the weather, but your travel plans can still be stress-free. In the event that a hurricane or tropical storm warning is issued by the National Hurricane Center or a state of emergency is declared for the Orlando area or in your place of residence, within seven days of your arrival, you can contact our team in advance to reschedule or cancel your Universal Parks & Resorts Vacations Package, hotel room only accommodations and Universal Orlando theme park tickets booked directly with Universal Orlando, without any cancellation or change fees imposed. If you have purchased airline tickets as part of your Universal Parks and Resorts Vacations package, you may still be subject to cancellation and change fees assessed by those airlines.

If you have purchased Universal Orlando products and services through third-party suppliers, travel agents or tour operators please contact them directly for information regarding their cancellation or change policies and procedures. The policy does not apply to certain special events, dining experiences or group related bookings.

We want you to feel safe and will work with you directly to best accommodate your needs. If you have additional questions or need to change or cancel your travel plans, please contact a member of our Guest Contact Center team by calling 800-711-0080.”

Comparison with Disney World Precautions

Walt Disney World has implemented similar precautionary actions in response to Hurricane Milton, including blocking new hotel and theme park reservations for the same dates. This proactive approach ensures that the resort has sufficient inventory to accommodate guests who may need to extend their stay due to the approaching hurricane. Disney has also removed their cancelation fees as well as has blocked all Park Pass Reservations for October 9. 

A large archway sign over a roadway reads "Walt Disney World - The Most Magical Place On Earth." The sign features a blue background with flags and palm trees on both sides, and a mural of Mickey Mouse on the left. The road leads toward a sunny sky with clouds.
Credit: Inside the Magic

Disney has also been diligent in communicating its emergency response measures. The resort has prepared its staff and resources to ensure guest safety through a well-defined emergency response plan. Information regarding changes in park operations, cancellations, and rescheduling has been made available to guests through multiple channels, ensuring that everyone is aware of the steps taken in light of Hurricane Milton.

Both Universal Orlando Resort and Walt Disney World showcase their commitment to guest welfare during severe weather events. With the looming threat of Hurricane Milton, both resorts have elevated their communication efforts, providing constant updates on operational changes, safety protocols, and guest support options.

State of Emergency Declaration in Florida

Governor Ron DeSantis has declared a state of emergency across multiple counties in Florida in preparation for Hurricane Milton’s landfall. This emergency declaration includes counties directly in the hurricane’s projected path, facilitating evacuation orders and mandatory preparations for residents and tourists alike.

Ron DeSantis
Florida Governor Ron DeSantis / Credit: Gage Skidmore, Flickr

The declaration enables local officials to mobilize resources and coordinate disaster response efforts effectively. Several counties, including Orange County—which houses Universal Orlando Resort—are under mandatory evacuation orders, highlighting the necessity of preparedness in light of this intensifying storm.

Florida residents are encouraged to take safety precautions, as well as stay informed about the latest developments concerning Hurricane Milton. Such a proactive stance is critical in mitigating risks associated with severe weather, especially as Florida continues to experience a tumultuous hurricane season.

Have you ever been on an Orlando vacation during a hurricane? 

Alessia Dunn

Orlando theme park lover who loves thrills and theming, with a side of entertainment. You can often catch me at Disney or Universal sipping a cocktail, or crying during Happily Ever After or Fantasmic.

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