Disneyland ResortFeatured

Phone Falling Into “it’s a small world” Sparks Debate About Guest Behavior at the Disney Parks

A relaxing boat ride at Disneyland Park took a startling turn for one family when a stranger’s cell phone dropped from above and landed just beside a young girl. The video of the moment has drawn thousands of likes and a lively argument about how serious it really was.

A Calm Cruise Interrupted

Exterior of "it's a small world"
Credit: Anna Fox, Flickr

Jennifer Tzi, who runs the family travel blog Multigenerational Family Travel (@multigenerationalfamily_travel on Instagram), took her children to Disneyland Resort earlier this year. While they floated through the outdoor stretch of “it’s a small world,” a phone fell from the overhead bridge and nearly struck her daughter’s head.

Tzi posted a video of the incident on April 26 and compared it to a scene from the Final Destination (2000) film franchise.

A vibrant nighttime display at Disneyland's 70th anniversary reveals a large, colorful building adorned with numerous bright lights and intricate designs. The landscape features illuminated topiary shapes against a clear, dark blue sky, creating an enchanting celebration of magical memories
Credit: Disney

“We were on ‘it’s a small world’ just enjoying the ride when suddenly a phone came flying down from above and almost hit my child,” she wrote. “Went from singing along to a full-on Final Destination moment real quick.”

The phone missed, and her daughter wasn’t hurt. The device itself probably didn’t fare as well, since it landed in the “it’s a small world” ride water.

Image of a colorful indoor amusement ride featuring animatronic dolls representing various cultures in elaborate costumes. A boat full of passengers moves along a waterway, observing the vibrant and whimsical displays. The atmosphere is joyous and festive, a Disneyland ride.
Credit: Disney

Tzi used the post to urge other Disney Park guests to be careful with their belongings, both on rides and while walking near them.

“PSA: secure your phones, please 🙏,” she wrote. “This ride didn’t need a plot twist 😅.”

Commenters Split on the Drama

The clip collected more than 17,000 likes, along with plenty of views and opinions. Some viewers thought the reaction was overblown.

The vibrant facade of the “it’s a small world” attraction features cheerful, animated dolls and playful clockwork details. In front of the ride, a guest playfully dips his arm into the water beneath a passing boat, adding to the lively scene at this iconic Disneyland experience.
Credit: Disney

“Wow I feel bad for the person who lost [their] phone,” said @karlee_elaine28. “That was not a final destination scene.”

“Final destination scene’ and the worst outcome is a headache,” @robotic_jay wrote.

Others sided with Tzi and said the guest above bore the responsibility, sharing their own experiences with objects and mischief falling on riders.

it's a small world disneyland paris
Credit: Disney

“I was hit in the head with some kind of ball on a roller coaster, it was pretty painful…” @mrsdaniellecraig commented.

“Someone spit on us from the top of space mountain and we were just strapped in!” @billingtonsbride wrote. “We told the worker and they said the would look to see who did it and kick them out! It was gross!”

The takeaway most commenters could agree on is that anything held over a ledge or bridge at a Disney park can end up on guests below. Keeping phones in a pocket, bag, or secure strap while walking near attractions helps avoid another incident like this one.

Has another guest negatively impacted your experience on a Disney Parks attraction? Disney Dining would love to hear from you in the comments!

Jess Colopy

Jess Colopy is a Disney College Program alum and kid-at-heart. When she’s not furiously typing in a coffee shop, you can find her on the hunt for the newest Stitch pin.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Related Articles