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Law Enforcement Investigating Two Missing Persons Cases at Disney World in 12 Hours

Walt Disney World Resort was the site of two separate missing person investigations within a single 12-hour stretch on Wednesday, drawing law enforcement to two distinct areas of the property.

First Report Comes in Overnight

Guests with balloons at Disney's Polynesian Village Resort
Credit: Disney

The initial call to the Orange County Sheriff’s Office came at 12:40 a.m. on September 23, reporting a missing person near the Transportation & Ticket Center and Disney’s Polynesian Village Resort. Law enforcement monitoring account @WDWActiveCrime shared the scanner report on X (formerly known as Twitter), writing:

🚨 Police Alert 🚓 – 9/23/26 12:40 AM
🚨: Missing Person at 📍: Transportation & Ticket Center / Disney’s Polynesian Village Resort Area
#WaltDisneyWorld #Disney

A Google Maps screenshot included with the post identifies a location along Seven Seas Drive, positioned between the two named sites within the Magic Kingdom Resort Area. As is typical with these kinds of reports, though, scanner activity connected to Walt Disney World Resort properties is often logged under broad, generalized addresses rather than an exact location, leaving the precise site of this report uncertain.

Neither Walt Disney World Resort nor the Orange County Sheriff’s Office has issued a statement about this overnight report, and it remains unclear whether the missing person is a cast member or a theme park guest.

A Second Case Surfaces at Disney Springs

Disney Springs parking sign.
Credit: Theme Park Tourist, Flickr

Roughly 12 hours later, at 12:16 p.m. that same day, a second missing person call came into the Orange County Sheriff’s Office, this time connected to the Disney Springs shopping, dining, and entertainment district. @WDWActiveCrime shared this report as well, posting:

🚨 Police Alert 🚓 – 9/23/26 12:16 PM
🚨: Missing Person at 📍: Disney Springs Area
#WaltDisneyWorld #Disney

The accompanying Google Maps screenshot points to a location along a roadway near Disney Springs. Although this differs somewhat from the usual generalized address associated with the district, there’s still no way to confirm whether it marks the exact site where Wednesday afternoon’s report originated.

As with the earlier case, both Walt Disney World Resort and the Orange County Sheriff’s Office have stayed silent on this second report, and it’s unknown whether the individual involved is a cast member or a guest.

What Might Come Next

Cinderella Castle at Magic Kingdom Park as seen from the Transportation and Ticket Center. Disney World incident.
Credit: Disney Dining

Additional information about either case could become available if criminal charges are eventually filed or if authorities require public assistance in locating those involved. That said, if either person was found soon after being reported missing, their identity may never be disclosed publicly, consistent with standard privacy practices.

Despite these two investigations, both Disney Springs and the Magic Kingdom Resort Area continued operating normally throughout the day on Wednesday, September 23.

What is the strangest thing you’ve encountered on a Central Florida Disney Parks vacation? Let Disney Dining know in the comments.

Jess Colopy

Jess Colopy is a Disney College Program alum and kid-at-heart. When she’s not furiously typing in a coffee shop, you can find her on the hunt for the newest Stitch pin.

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