Guest Experiences Prove That Disney’s Customer Service Is the Best in the Biz

The Walt Disney Company has become so prolific in the 21st century that it’s known for nearly everything. From Marvel Studios to the Star Wars franchise to the original films by Walt Disney Animation Studios, and that’s just the entertainment aspect.

WDW castle

Credit: Disney

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The company is also known for the Disney experience that comes with visiting Walt Disney World Resort or Disneyland Resort.

The one thing anyone knows about visiting Magic Kingdom or Disneyland Park is that it’s truly magical, despite all the hard work that goes into planning and traveling to get there.


Credit: Disney

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Growing up, you may have heard that urban legend-like slogan, “there’s no crying at Disney World.”

Well, while we certainly know that isn’t true on a literal level, we know that it’s meant to mean that Disney’s customer service ensures that nobody has a bad day at Walt Disney World-within reason, that is.

Some fans of Walt Disney World Resort recently shared some of the best experiences they had, showcasing the fact that there’s truly no customer service like Disney’s customer service.

One Guest had her makeup bottle broken, and when she got back, it was replaced by not one, but two brand-new bottles!

byu/Jazzkidscoins from discussion

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Another Guest had bought groceries, only to discover that the Disney Resort hotel’s mini-fridge had broken. But that was no issue for Disney, who promptly went above and beyond to fix the issue:

byu/Jazzkidscoins from discussion

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If you’re ever worried about reaching out to a Disney customer service representative, don’t be! The Walt Disney Company does everything possible to create an experience as magical as possible.

What are your best Disney customer service stories?

About Isabella Reimer

Isabella Reimer grew up visiting Walt Disney World and relocated to Central Florida to be even closer to The Most Magical Place on Earth. She earned her Bachelor’s from Florida State University, where she studied Creative Writing and Women’s Studies. Her biggest hobby is bonding with the ikran at Avatar Flight of Passage, and her retirement plan includes becoming the 1,000 Happy Haunt of the Haunted Mansion.