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Disney World’s Tower of Terror Opens up at Service Floor Due to Guest Evacuation

If you’ve been to Disney’s Hollywood Studios lately, you’ve probably noticed that the Hollywood Tower Hotel isn’t looking quite like itself. Between ongoing exterior work, a cryptic comment from the attraction’s narrator, and a newly shared guest video, The Twilight Zone Tower of Terror has had a busy few weeks.

Guests walk down Sunset Boulevard in Hollywood Studios with the Tower of Terror in the background
Credit: Patrick McGarvey, Flickr

A Quick Refresher

The Tower of Terror opened on July 22, 1994, and has spent 32 years as one of Walt Disney World’s most recognizable rides. Drawing on Rod Serling’s classic series, it brings guests into the abandoned Hollywood Tower Hotel, which has been frozen in time since a strange incident on Halloween night in 1939. A library preshow explains how a group of guests disappeared that evening, and riders step into a service elevator for supernatural encounters and unexpected drops.

The park has transformed around it, adding Star Wars: Galaxy’s Edge, Toy Story Land, and Mickey & Minnie’s Runaway Railway, but the tower remains the landmark at the end of Sunset Boulevard.

What’s Happening With the Building

Scaffolding has been a regular sight on the hotel throughout 2026. More appeared in August, and in September, the work moved to the back of the structure. For a building this size and age, exterior refurbishment is routine and doesn’t necessarily point to changes inside the ride.

The Narrator Drops a Hint

Fans’ interest picked up when Mark Silverman, who recreated Serling’s narration for the attraction, shared on Instagram that he had visited Walt Disney Imagineering’s Glendale, California, headquarters. Asked by a fan whether guests might hear something new from him at Disney, Silverman answered: “Well…. could be.”

Because Serling died in 1975, nearly 20 years before the ride debuted, Imagineers needed a voice match. Silverman has said Carol Serling, Rod’s widow, selected him herself after auditions. His three-hour recording session in Glendale was blended with existing Serling footage to produce the preshow guests still watch.

The Hollywood Tower Hotel at Disney World's Hollywood Studios theme park
Credit: Disney

Disney has rethemed this ride before: Disney California Adventure’s version closed in January 2017 and returned later that year as Guardians of the Galaxy – Mission: BREAKOUT! Nothing suggests Florida is next. Silverman’s involvement would likely mean the Twilight Zone story stays, and his visit may involve a separate project. Disney has announced no new narration, storyline, or major changes, and hasn’t shared a timeline.

A Rare Peek Behind the Doors

Meanwhile, Instagram user miaamiaa_ posted a video on October 19, 2026, showing a lights-on evacuation from an earlier trip. The caption reads, in part, “What was supposed to be a normal ride at Disney’s Hollywood Studios turned into an experience I’ll NEVER forget!”

The footage shows the elevator gradually lowering with riders visible before the doors open onto a service floor stocked with tools and equipment, where a cast member starts the evacuation.

Evacuations occur throughout Walt Disney World, from thrill rides like Rock ’n’ Roller Coaster to the Hundred Acre Wood in the gentle dark ride, The Many Adventures of Winnie the Pooh.

How do you feel about the potential changes coming to the Tower of Terror? Let us know in the comments down below!

Thomas Hitchen

When he’s not thinking about the Magic Kingdom, Thomas is usually reading a book, becoming desperately obsessed with fictional characters, or baking something delicious (his favorite is chocolate cake -- to bake and to eat). He's a dreamer and grew up on Mulan saving the world, Jim Hawkins soaring through the stars, and Padmé Amidala fighting a Nexu. At the Parks, he loves to ride Everest, stroll down Main Street with an overstuffed pin lanyard around his neck, and eat as many Mickey-shaped ice creams as possible. His favorite character is Han Solo (yes, he did shoot first), and his… More »

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