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Disney World Responds to Slinky Dog Dash Complaints With Immediate Repairs

Disney World has been dealing with a lot of criticism lately, and it’s not just about ticket prices or long lines.

Guests have been paying closer attention to the small things—the details Disney used to be obsessed with. Cracked paint. dirty surfaces. aging props. worn-out landmarks that look like they’ve been ignored for too long.

Crowds walking in front of the Chinese Theatre at Disney's Hollywood Studios.
Credit: Disney Dining

And when those issues pop up in highly visible places, fans don’t just complain. They panic.

Because if Disney is letting the “little things” fall apart, what does that say about bigger safety concerns?

That’s exactly why two recent situations at Disney’s Hollywood Studios have gotten so much attention—because they show Disney still knows when to move fast.

Disney’s Landmarks Matter More Than People Realize

Hollywood Studios has changed dramatically over the years. Entire lands have been replaced, classic attractions have disappeared, and the park’s identity has shifted toward modern franchises.

But despite all of those changes, there are still a few landmarks that feel untouchable. Things guests expect to see every single trip.

One of the biggest is Gertie the Dinosaur.

Gertie the Dinosaur at Christmastime
Credit: Disney Dining

She’s not a ride. She’s not a show. She’s just… there. Watching over Echo Lake like she’s been doing since the park opened.

So when guests noticed a large crack near her tail, it didn’t feel like an “oops.” It felt like a warning sign.

And what made it even more unsettling was the location of the damage. It appeared close to the waterline, which instantly made fans wonder if the crack could extend beneath the surface. People started speculating about whether Echo Lake might need to be drained for repairs, and the conversation exploded fast.

Disney didn’t let that rumor grow.

Instead, the crack was patched quickly—so quickly that it felt like Disney was responding directly to guest concern.

Even if the repair was noticeable at first, the point was clear: Disney wasn’t going to let an iconic landmark deteriorate in public view.

Then Slinky Dog Dash Became the Next Big Concern

Not long after that, guests began talking about another problem—this time in Toy Story Land.

And unlike Gertie, this wasn’t just a photo opportunity or a piece of park history.

This was Slinky Dog Dash.

Slinky Dog Dash in Toy Story Land at Disney's Hollywood Studios
Credit: Disney

Slinky Dog Dash is one of the biggest crowd magnets at Walt Disney World. It’s a ride that routinely draws massive waits and nonstop Lightning Lane demand. Families build their entire day around it, and the queue stays packed from morning until night.

So when photos began circulating of brown buildup and filth on queue elements near the Lightning Lane boarding area, it immediately became a major issue.

Because Toy Story Land isn’t just busy—it’s filled with kids.

And kids touch everything.

Parents Had One Big Fear: Mold

Once guests started pointing out the buildup, people began questioning whether it could be mold or mildew.

That’s not an overreaction in Florida. Outdoor queues collect grime quickly, especially in humid environments. But the concern wasn’t just that it looked gross.

Jessie on top of Slinky Dog Dash coaster in Toy Story Land, Hollywood Studios
Credit: Disney

The concern was that children could be exposed to something unsafe while waiting in line.

That’s the kind of story Disney doesn’t want spreading.

And they didn’t let it.

Disney Cleaned It Up Immediately

Disney maintenance crews cleaned the affected queue areas quickly, removing the buildup and restoring the look of the themed elements. They also repaired cracking and peeling paint in the same area.

That extra step matters.

Because it shows Disney didn’t just clean the mess—they addressed the visual damage too. They treated it like a quality issue, not just a housekeeping task.

And in a park where guests already feel like they’re paying premium prices for every part of their experience, Disney can’t afford to let something as visible as a dirty Lightning Lane queue become part of the narrative.

Disney May Not Fix Everything Fast—But They Fix This Fast

Disney World doesn’t always respond quickly to every complaint.

But when the issue involves safety fears, guest perception, or iconic landmarks that define the park, Disney still has a habit of stepping in immediately.

A young girl smiles in front of Mickey & Minnie's Runaway Railway at Disney's Hollywood Studios
Credit: Disney

Between the quick Gertie repair and the rapid Slinky Dog Dash cleanup, Hollywood Studios just proved something important:

When guests start worrying, Disney moves.

And they move fast.

Brittni Ward

Brittni is a Disney and Universal fan; one of her favorite things at both parks is collecting popcorn buckets. While at Disney World Resort, Brittni meets the princesses and rides Kilimanjaro Safaris. At Universal, Brittni enjoys the Minions and watching Animal Actors on Location! When not at Disney World Resort or Universal Orlando, Brittni spends time with her family and pets.

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