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Disney World Phone Suspension Under Consideration by Guests

If you’re planning a trip to Walt Disney World anytime soon, you might want to bring patience—and a backup plan for your pixie dust. According to a now-viral Reddit post, guests are growing increasingly fed up with the nonstop cell phone use happening not just in ride queues, but on the rides themselves.

Two young women enjoy time together outdoors near a large building with white walls and red roofs. One woman sits in a wheelchair, and they both look at a phone, smiling and laughing. One wears a yellow headband with ears, and the other wears a Minnie Mouse shirt.
Credit: Disney

We’re not talking about quick photos or checking wait times. We’re talking about full-on FaceTime calls, flash videos mid-ride, and business chats during some of Disney’s most immersive experiences. Yes, it’s gotten that bad.

One user, fresh off a trip to the parks, didn’t hold back:

“I just got back from Disney and it was not as enjoyable as I remember… This couple who were like 25… were on their phone in line for Peter Pan… and created about 30 METRES of space between them and the rest of the line. My feet are dead.”

And that was just the beginning.

Lights, Camera… Flash on Pirates?!

Ride etiquette appears to be out the window lately. Guests have shared horror stories from all corners of the park, including one who sat through a full Pirates of the Caribbean ride next to someone filming the entire thing—with the flash on. Oh, and they also took a phone call during the ride.

Another shared a particularly painful experience on Mickey and Minnie’s Runaway Railway:

“The person next to me FaceTimed someone who was at home and the ride was so loud the lady couldn’t hear the person on the phone. So what I got to hear the whole ride was ‘WHAT?! WHAT?! I CAN’T HEAR YOU.’”

Is the magic being replaced with madness?

Smuggler’s Run Turned Into Silent Mode

The guest complaints don’t stop there. Over in Galaxy’s Edge, multiple visitors have said that Millennium Falcon: Smuggler’s Run is frequently ruined by guests more interested in livestreaming or texting than pressing their in-ride buttons.

“Mom chatted and chatted and chatted loudly on her phone… she was too busy trying to talk on her phone… and missed ALL of her role cues,” one person said of their experience on the Falcon.

Another described a dad so invested in filming his kids piloting the ship that he didn’t bother touching his controls.

“I finally reached over next to him and pressed his buttons for him just so we could at least experience part of the ride.”

Let’s be clear—this isn’t a crusade against phones. Everyone gets that phones are part of the theme park experience these days. But the issue seems to be less about technology and more about etiquette.

Time for a Park-Wide Phone Timeout?

Two people pose with Mickey Mouse e at Disneyland. The woman, wearing a red polka dot Minnie Mouse outfit, excitedly shows the phone to Mickey. The man, in a blue Disney T-shirt, smiles beside them. Colorful balloons and Disneyland performers are visible in the background.
Credit: Disney

So what’s the solution? Some guests are calling for Disney to consider light restrictions—maybe no filming on dark rides, or no phone use once a ride has started. Others say Cast Members could be more empowered to offer re-rides or guest recovery when another guest ruins the experience.

One helpful commenter suggested,

“Tell a Cast Member. I’ve seen others get a re-ride pass or Lightning Lane redemption when they reported similar situations.”

Still, for many, that kind of damage control isn’t enough to fix what’s becoming a daily problem.

“I never want to speak up and ruin people’s experiences because I’m a passholder and I can come back,” the original poster added. “But I’m getting pushed to my limits.”

And they’re not alone.

With over 300 comments and climbing, this post has clearly struck a nerve. One particularly frustrated guest summed it up best:

“How ignorant do you truly have to be?”

Until something changes, it seems more and more Disney fans are wishing for a little less screen time—and a lot more magic.

Alessia Dunn

Orlando theme park lover who loves thrills and theming, with a side of entertainment. You can often catch me at Disney or Universal sipping a cocktail, or crying during Happily Ever After or Fantasmic.

One Comment

  1. You can fix this in 2 easy steps. First, lockers outside of each ride,( like Tron ). Everyone must comply and use them. Second, 1st violation gets you removed for the day. 2nd violation gets you bounced for a week. 3rd violation gets you bounced for good! 3 strikes and you’re out! FOREVER!

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