Getting stuck on a Walt Disney World attraction is one thing. Getting stuck aboard an elevated monorail for approximately an hour and a half is something entirely different.
That’s what a group of Disney World guests experienced earlier this month when their trip toward EPCOT suddenly came to a stop.
The passengers ultimately remained aboard for around 90 minutes, but one detail from the incident makes the situation even more unusual.
At one point, the monorail driver explained how passengers could remove a window.
Guests Spend 90 Minutes Aboard Stopped Monorail
The incident occurred on September 8, 2026.
Guest Tanya Lee was aboard the Walt Disney World Monorail traveling toward EPCOT when the train stopped following a power outage. A lightning strike had reportedly affected the monorail line.
Disney informed the passengers that crews were working to resolve the situation and trying to arrange for a tow to push the train.
In the meantime, the passengers remained inside.
“We were on there for one and a half hours, and during that time the driver talked us through how to take out the window,” Lee said.
Lee didn’t indicate that passengers ultimately needed to remove the window. Still, hearing those instructions while sitting inside a disabled monorail added another unusual element to an already lengthy delay.
Lee admitted that the situation made her nervous because heights were already a concern.
“I have always been worried about being stuck on one of those [monorails] when I ride them,” she said.
Thankfully, the mood among passengers apparently remained positive.
“The people in the car I was in were upbeat despite the situation,” Lee said.
Disney Compensates Affected Passengers
Guests eventually exited the monorail after spending approximately 90 minutes aboard.
Disney Guest Relations reportedly met with the passengers afterward and handed out bottled water.
Disney also provided $50 gift cards and Lightning Lane passes to the affected guests.
The incident demonstrates how quickly transportation problems can change a day at Walt Disney World. Guests rely on the monorail to move between some of the resort’s busiest destinations, particularly Magic Kingdom, EPCOT, and the Transportation and Ticket Center.
In this case, what should have been a relatively straightforward ride toward EPCOT became an hour-and-a-half wait aboard a powerless train.
Fortunately, Lee said her fellow passengers stayed in good spirits until the situation was resolved.
