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Disney Guest Says They Were Punched By Cast Member

new years at walt disney world resort florida fourth of july fireworks show cinderella castle
Credit: Disney

Walt Disney World Resort is a world-renowned entertainment complex located in Orlando, Florida. It is one of the world’s most popular and iconic tourist destinations, attracting millions of Guests from all corners of the globe each year. Disney World is much more than just a theme Park. It consists of four main theme parks, two water parks, a shopping and dining district, golf courses, hotels, and various other recreational facilities.

walt disney world disneyland theme park disney character costume head inside hot visibility mickey mouse stitch pluto donald duck mr. smee mrs. incredible

Credit: Disney

The four theme parks that makeup Disney World are Magic Kingdom, EPCOT, Disney’s Animal Kingdom, and Disney’s Hollywood Studios. Magic Kingdom is the heart of Disney World. Magic Kingdom is the place where dreams come true. It features iconic attractions such as Cinderella Castle, Pirates of the Caribbean, Space Mountain, and many more. The Park is divided into different themed lands, including Adventureland, Fantasyland, Tomorrowland, and Frontierland, each offering its own unique experiences. EPCOT stands for an acronym for “Experimental Prototype Community of Tomorrow.” EPCOT is dedicated to technological innovation, international culture, and futuristic ideas. It is divided into different sections such as World Discovery, World Nature, World Showcase, and a new one called World Celebration that will open soon.

EPCOT in Walt Disney World Resort

Credit: Flickr/ Tasayu Tasnaphun

Disney’s Hollywood Studios allows Guests to immerse themself in the world of movies, television, and entertainment. Guests can experience attractions based on popular franchises such as Star Wars, Toy Story, and The Twilight Zone Tower of Terror. The Park also offers live shows, thrilling rides, and interactive experiences that transport Guests into the world of showbiz. Disney’s Animal Kingdom is a unique blend of entertainment and conservation. Disney World Guests can embark on safari adventures, enjoy thrilling rides like Expedition Everest, and explore the mythical world of Pandora in Avatar Flight of Passage.

hollywood studios entrance

Credit: Disney

While Disney World is known as “The Most Magical Place on Earth,” errors, accidents, and issues can occur for Guests. Disney World works hard to give Guests of all sizes and ages different Disney attractions to experience. Disney World also has a special pass for Guests who are unable to wait in long lines or have medical issues. This pass is called Disability Access Service. (DAS) Throughout Disney Parks, there are designated viewing areas for parades, shows, and fireworks that provide an unobstructed view for Guests with disabilities and their companions.

It's a small world doll in wheelchair at magic kingdom

Credit: Disney

In a viral TikTok, one Disney Guest who is wheelchair-bound was heading to EPCOT and was going through Disney’s security. However, since this Guest is wheelchair-bound, they cannot go through the metal detectors. The Cast Member then went to pat down the Guest and asked her to lean forward. She shared in her video that she is unable to lean forward due to spinal cord issues. This is when the Cast Member allegedly started punching the Guest in the back. This Guest screamed out several times in pain and the Cast Member said it was necessary. The Guest said it was not and that she was hurt in this process.

@thequeerdisabledjew Dont punch people with spinal cord issues Her name is Melissa #disney #epcotball #disneyworld #castmember #annualpassholder #disneyadult #disneypassholder #wdwap #disabled #wheelchair ♬ original sound – Bernie

While Disney World does try its best to help Guests in any way possible, if you or someone gets into a situation and feel like you were treated wrong, find your nearest Cast Member and explain the situation, and they will try to correct the issues.

About Brittni Ward

Brittni is a Disney and Universal fan; one of her favorite things at both parks is collecting popcorn buckets. While at Disney World Resort, Brittni meets the princesses and rides Kilimanjaro Safaris. At Universal, Brittni enjoys the Minions and watching Animal Actors on Location! When not at Disney World Resort or Universal Orlando, Brittni spends time with her family and pets.