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Bad Guest Behavior Forces Disney World To Change Its Newest Ride

Disney World’s upcoming Monsters, Inc. Land at Hollywood Studios is shaping up to be one of the most exciting expansions in recent years.

A road leads to the entrance of Walt Disney World featuring a large archway with gold flags. Mickey and Minnie Mouse are depicted on either side. The slogan reads, "The Most Magical Place on Earth." Tall palm trees stand in the background.
Credit: Disney Dining

Announced at D23, this new land will allow guests to step into Monstropolis, interact with familiar characters, and even take part in the monster-powered energy system that runs the city. The land’s biggest draw, however, is Disney’s first-ever suspended coaster, a ride that will recreate the thrilling door vault scene from Monsters, Inc. (2001).

For Disney fans who have always wanted to “ride the doors” like Mike and Sulley, this attraction is a dream come true. However, early reports indicate that there may be a significant change to the guest experience—one that has sparked some debate. Much like TRON Lightcycle / Run at Magic Kingdom, the new Monsters, Inc. coaster may require riders to store loose belongings in a locker before boarding.

People are riding a futuristic roller coaster with glowing blue lights under a large, curved, and illuminated structure. The scene is vibrant with a mix of blue and purple hues, creating a high-tech, exciting atmosphere.
Credit: Disney

While some might assume this decision is purely for safety reasons, Disney’s recent history suggests otherwise. Over the past few years, theme park guests have increasingly ignored ride safety guidelines, bringing loose items on attractions despite warnings.

Incidents involving dropped phones, hats, and even backpacks have led to temporary ride closures and, in some cases, guest injuries. Rather than risk these issues on a fast-moving suspended coaster, Disney appears to be taking a proactive approach by implementing a locker system from the start.

The locker system, already in place at TRON, requires guests to stow away bags, hats, and other personal items before getting on the ride. While this system ensures safety and prevents loose items from falling during high-speed maneuvers, it has been met with mixed reactions from guests.

Some appreciate the efficiency of Disney’s digital locker system, which allows guests to open their assigned locker using a MagicBand or park ticket. Others, however, find it inconvenient—especially for those who prefer to keep personal items on them while navigating the parks.

Concept art of coming to Disney's Hollywood Studios
Credit: Disney

Given that the Monsters, Inc. coaster will have guests suspended in the air on a track with little to no onboard storage, the locker system seems like a necessary addition. But will Disney improve on the TRON locker model to make it more guest-friendly? Could they offer an alternative storage solution for those who need quick access to personal items?

Despite these concerns, excitement for Monsters, Inc. Land remains high. The new land promises to bring the colorful, high-energy world of Monstropolis to life in a way never seen before at Disney Parks. Guests will walk through the streets of the monster city, encounter their favorite characters, and experience a one-of-a-kind coaster that captures the magic of Pixar’s beloved film.

mike wazowski monsters inc disney character hates the beach
Credit: Pixar Animation

As construction begins on this much-anticipated expansion, fans will be watching closely to see how Disney handles the locker situation. For now, the addition of a Monsters, Inc. land to Hollywood Studios is a win for Disney and Pixar fans alike—whether or not a locker system becomes part of the experience.

Andrew Boardwine

A frequent visitor of Walt Disney World Resort and Universal Orlando Resort, Andrew will likely be found freefalling on Twilight Zone Tower of Terror or enjoying Pirates of the Caribbean. Over at Universal, he'll be taking in the thrills of the Jurassic World Velocicoaster and Revenge of the Mummy

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