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A Major Feature Has Mysteriously Disappeared From Universal Park

If you’ve ever visited Universal’s Volcano Bay, you probably know about TapuTapu, the park’s signature wearable device that makes waiting in long lines a thing of the past. But recently, guests have been arriving at the park only to find that TapuTapu is no longer available. What happened, and when will it return? Here’s everything we know so far.

What is TapuTapu?

TapuTapu is a waterproof wristband provided to guests at Volcano Bay that allows them to reserve spots in virtual lines, eliminating the need to stand in traditional queues for water slides. Instead, guests can explore the park, grab a bite to eat, or relax in the lazy river while waiting for their turn. The system is designed to make the experience as stress-free as possible, giving visitors more time to enjoy the park.

A green water slide going into the volcano at Universal Volcano Bay
Credit: Universal

Beyond just virtual queuing, TapuTapu has other interactive features. It can activate water effects, trigger hidden surprises around the park, and even be linked to a guest’s account for cashless payments on food and souvenirs. For many visitors, it’s an essential part of the Volcano Bay experience, so its sudden removal has sparked a lot of discussion.

What Happened to TapuTapu?

Recently, guests have arrived at Volcano Bay only to discover that TapuTapu is no longer available. Universal has not provided a detailed explanation for its disappearance, but the current system seems to be on hold. With TapuTapu out of the picture, guests now have two options for experiencing rides: waiting in standard lines or purchasing a Universal Express Pass.

Guest in Universal Cabana Bay Beach Resort looking at Volcano Bay
Credit: Universal

The sudden removal has raised questions among visitors, especially since there was no prior warning or announcement. Some speculate that the system is undergoing maintenance or upgrades, while others worry that this could signal a bigger change to the way Volcano Bay operates in the future.

Will TapuTapu Return?

Fortunately, TapuTapu isn’t gone forever. Universal has confirmed that it will return sometime in spring 2025. That means guests visiting in the coming months will need to plan their day differently, as the virtual queue system won’t be available.

An aerial view of Universal Studios' Volcano Bay showcases a vibrant water park with a large volcano structure, winding water slides, and multiple pools. Surrounded by lush greenery and various buildings, it's set against a cityscape under a partly cloudy sky. Enjoy it before the closing bell rings!.
Credit: Universal

Although Universal has provided a timeframe, there’s no official word on whether TapuTapu will come back exactly as it was or if changes will be made before its return. Some fans are hoping that Universal is working on an upgraded version of the system, but for now, details remain unclear.

What This Means for Guests

With TapuTapu unavailable for now, here’s what visitors should expect:

  • Traditional standby lines are back – Without the virtual queue system, guests will need to wait in regular lines for every attraction.
  • Plan ahead for busy days – On high-crowd days, wait times could get much longer than usual, so arriving early will be key.
  • Universal Express may be worth considering – The paid Universal Express option allows guests to skip lines, which could be a good alternative for those who want to make the most of their visit.
  • Spring 2025 is the target for TapuTapu’s return – If you’re visiting Volcano Bay later in the year, there’s a good chance TapuTapu will be back in action by then.

TapuTapu has been a signature part of Volcano Bay since its opening, so its temporary removal is a major shake-up for guests. While Universal assures visitors that it will be back next spring, there are still many unanswered questions about why it’s gone in the first place.

Andrew Boardwine

A frequent visitor of Walt Disney World Resort and Universal Orlando Resort, Andrew will likely be found freefalling on Twilight Zone Tower of Terror or enjoying Pirates of the Caribbean. Over at Universal, he'll be taking in the thrills of the Jurassic World Velocicoaster and Revenge of the Mummy

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