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Disney+ “What If?” Ad Backlash Highlights Concerns Over Corporate Nostalgia

Controversy Surrounding Disney+ Ad

Disney+’s recent Super Bowl ad, titled “What If?” has generated significant backlash from audiences and industry experts alike. The advertisement aims to evoke nostalgia by revisiting iconic moments from various Disney properties, yet it has been criticized for primarily highlighting corporate acquisitions instead of original content. Many viewers expressed disappointment, arguing that the ad felt more like a promotion of Disney’s substantial library of purchases rather than a celebration of its own creative history.

The central theme of the ad involved asking viewers to imagine a world without beloved titles such as Return of the Jedi, Inside Out, and The Lion King. However, audiences noted that only Frozen was an original Disney production; the rest were primarily acquired franchises. This focus raised questions about Disney’s commitment to original storytelling, prompting some industry experts to comment negatively on the ad’s message.

The audience’s reactions varied. Some expressed a deep emotional connection to the nostalgia portrayed, while others felt the ad undermined Disney’s legacy by leaning heavily on its corporate acquisitions. The conflicting responses highlight a growing concern about the erosion of authentic storytelling in favor of capitalizing on established properties.

ayo edebiri in the bear
Credit: Disney/FX

Marketing Strategy Dissection

Using nostalgia in advertising is a well-documented practice that aims to forge emotional connections with viewers. However, Disney’s recent ad seems to reflect a misalignment between the brand’s image and the message conveyed in the ad. Instead of focusing on the imaginative tales that initially captivated audiences, the ad presented a version of Disney that prioritizes financial gains from acquisitions.

Experts in the advertising and marketing field have been vocal about these strategies. Doug Kamp, the Chief Creative Officer of Mower, expressed that while nostalgia can evoke fond memories, the ad ultimately struck a dissonant chord. It felt opportunistic, using nostalgia to highlight properties acquired through purchase rather than produced internally by Disney. This approach suggests a potential disconnect between Disney’s heritage of originality and its current marketing strategies.

Elsa, Anna, Kristoff, Sven, and Olaf in Frozen 2
Credit: Disney

Moreover, the repetitive nature of the ad’s copy—asking “What If?” without a substantial answer—left viewers feeling bewildered. Many perceived it as lacking the “magic” that historically defined Disney’s storytelling, instead coming off as a corporate attempt to remind audiences of what they own.

The Impact on Disney’s Image

The “What If?” ad significantly impacts Disney’s brand image. As a company with a storied history of creativity and family-friendly content, shifting the focus to corporate acquisitions could be detrimental. It risks alienating audiences who hold the original Disney stories in high esteem and expect a sense of wonder from the brand.

Avengers marvel coca-cola
Credit: Marvel

The audience disconnects with the ad’s corporate messaging, indicating a growing skepticism toward major corporations using nostalgia. Disney must navigate the delicate balance of celebrating its legacy while embracing new content. Failure to do so might result in a long-term erosion of brand perception as fans question what Disney stands for—creativity or mere ownership of properties.

After the Super Bowl, discourse around this ad could compel Disney to reassess how it markets its streaming platform. The feedback suggests that nostalgia must be handled thoughtfully to resonate well with audiences and align with the values associated with the Disney brand.

Future Directions for Disney+

In response to the criticism of the “What If?” ad, Disney+ may need to consider potential shifts in its marketing strategy. Emphasizing original storytelling alongside nostalgic elements could help bridge the gap between corporate acquisitions and audience expectations. Such a strategy would reignite interest in new content and restore faith in Disney’s commitment to creativity.

There is a growing consensus that corporations, especially those with rich histories like Disney, must prioritize authentic storytelling to maintain audience loyalty. The backlash against the latest Super Bowl ad serves as a lesson in understanding the implications of relying too heavily on nostalgia for promoting products.

Moving forward, Disney+ would benefit from actively showcasing original content and celebrating the creative process that defines the company. Building new stories while respecting the legacy of beloved classics may reinstate Disney’s reputation as an innovator in the entertainment industry.

The Disney+ “What If?” ad is a cautionary tale on the contemporary marketing landscape, illustrating how a disconnect between corporate messaging and audience values can lead to significant backlash. Recognizing these lessons may be pivotal for Disney’s future marketing endeavors as the company strives to blend its rich history with new creative directions.

Rick Lye

Rick is an avid Disney fan. He first went to Disney World in 1986 with his parents and has been hooked ever since. Rick is married to another Disney fan and is in the process of turning his two children into fans as well. When he is not creating new Disney adventures, he loves to watch the New York Yankees and hang out with his dog, Buster. In the fall, you will catch him cheering for his beloved NY Giants.

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