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The Fall of Universal Epic Universe as Damning Reports Surface After Tragedy

Universal Orlando Resort’s newest park, Epic Universe, has become the center of an ongoing investigation and legal case after the death of 32-year-old Kevin Rodriguez Zavala earlier this month.

Stardust Racers at Epic Universe Universal Orlando
Credit: Universal

On September 17, Zavala boarded Stardust Racers, a high-speed roller coaster that reaches over 60 miles per hour and climbs to a 133-foot peak. During the ride, Zavala lost consciousness and was attended to immediately by first responders when the train returned to the station. He was later pronounced dead at a nearby hospital. The medical examiner ruled the cause of death as multiple blunt impact injuries that occurred after he blacked out while on the attraction.

According to his girlfriend, Zavala had a history of spinal injury and was on medication, though it is unclear whether those factors were related to the incident. Following the tragedy, Universal Orlando President and COO Karen Irwin reassured employees that Stardust Racers had been operating “as intended.” As with other major thrill rides, posted safety notices caution guests with medical conditions against riding.

Guests ride Stardust Racers at Epic Universe
Credit: Universal

The Florida Department of Agriculture and Consumer Services has opened an investigation, while the Orange County Sheriff’s Office has launched a manslaughter probe in accordance with procedures for non-natural deaths. Detectives are reviewing whether negligence or other circumstances may have contributed.

Civil rights attorney Ben Crump, retained by Zavala’s family, has called for Universal to provide maintenance logs, inspection records, operational data, and video tied to the incident. “A man died after boarding a ride that should have been safe. We will hold all responsible parties to account … We will demand full transparency,” Crump said in a statement. Crump also represented the family of Tyre Sampson, who died in 2022 after falling from Orlando’s FreeFall tower ride.

Concept art for Celestial Park at Epic Universe.
Credit: Universal

Crump held a press conference on September 30, pointing to an earlier incident in which another Stardust Racers rider reported injuries before settling with Universal out of court. “We believe that these were warning signs that there was something wrong with the design of this ride and that they tried to blame the victims,” he said, via Click Orlando. He went on to question whether the resort took action after being alerted. “She told them that you all need to do something about this because someone is going to be seriously injured, or worse, they’re going to be killed.”

Universal has pledged cooperation with authorities. Meanwhile, a GoFundMe campaign has been set up to support Zavala’s family. As the legal process unfolds, theme park guests and fans await clarity on whether the incident stemmed from personal health conditions, operational oversight, or a broader safety concern. The investigations remain active.

Author

  • Thomas Hitchen

    When he’s not thinking about the Magic Kingdom, Thomas is usually reading a book, becoming desperately obsessed with fictional characters, or baking something delicious (his favorite is chocolate cake -- to bake and to eat). He's a dreamer and grew up on Mulan saving the world, Jim Hawkins soaring through the stars, and Padmé Amidala fighting a Nexu. At the Parks, he loves to ride Everest, stroll down Main Street with an overstuffed pin lanyard around his neck, and eat as many Mickey-shaped ice creams as possible. His favorite character is Han Solo (yes, he did shoot first), and his favorite TV show is Buffy the Vampire Slayer except when it's One Tree Hill. He loves sandy beach walks, forest hikes, and foodie days out in the Big City. Thomas lives in England, UK, with his fiancée, baby, and their dog, a Border Collie called Luna.

Thomas Hitchen

When he’s not thinking about the Magic Kingdom, Thomas is usually reading a book, becoming desperately obsessed with fictional characters, or baking something delicious (his favorite is chocolate cake -- to bake and to eat). He's a dreamer and grew up on Mulan saving the world, Jim Hawkins soaring through the stars, and Padmé Amidala fighting a Nexu. At the Parks, he loves to ride Everest, stroll down Main Street with an overstuffed pin lanyard around his neck, and eat as many Mickey-shaped ice creams as possible. His favorite character is Han Solo (yes, he did shoot first), and his… More »

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