Disclaimer: Please note that the story outlined in this article is based on a personal Disney parks guest experience. No two guest experiences are alike, and this article does not necessarily align with Disney Dining’s personal views on Disney park operations. As many disappointed Disney fans know, on May 20, major changes to its Disability Access Service (DAS) at Walt Disney ...
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“Sick Kids Excluded From Disney”, Guests Demand Change
When Walt Disney first opened the gates of Disneyland Park, he said, “To all who come to this happy place, welcome.” For decades, that line truly stood the test of time. Disney theme parks were places where kids and kids at heart could all have an amazing time. One of the most incredible things about Disney theme parks is that ...
Read More »Tempers Flare as Disney World’s Disability Changes Begin
Since April 9, Disney has been dealing with the fallout of the controversial changes made to its Disability Access Service (DAS) system at Walt Disney World and Disneyland Resorts. Since its inception, guests with a wide range of physical, medical, and cognitive disabilities have been able to use the DAS service and wait in a shorter line. Now, that has ...
Read More »Disney Now Making Guests Agree Not to Sue
On April 9, Disney shocked and angered guests when it announced major changes to its Disability Access Service at Disneyland Resort and Walt Disney World Resort. For years, guests with nearly any kind of cognitive or medical disability could use the parks’ DAS program and wait in a shorter line. On that day in April, Disney said that beginning in ...
Read More »Why Is Disney So Terrified of Following Universal?
For nearly twenty years, Walt Disney World Resort was the place to vacation in Central Florida. It was the reason most people visited the area in the first place. Then, in 1990, 19 years after the Magic Kingdom opened, Universal Studios Orlando opened just down the road. The new theme park gave guests another option for their Florida vacation. Nine ...
Read More »Disney’s Own Greed Ruined Its Disability Program
On April 9, Disney shocked and upset thousands of guests when they announced that big changes would be coming to its Disability Access Service (DAS) at both Walt Disney World Resort and Disneyland Resort. Disney’s DAS program allowed anyone with a disability to access the Lightning Lane for a shorter wait, except those who simply needed to use a wheelchair. ...
Read More »DAS Defenders Challenge Disney’s Controversial Disability Changes
On April 9, Disney shocked and angered thousands of guests when it announced that big changes were coming to its Disability Access Service (DAS) program at both Disneyland Resort and Walt Disney World Resort. Every day, hundreds — if not thousands — of guests utilized the program, and many of them needed it. However, the changes Disney was planning on ...
Read More »Guests Seethe as Disney Makes Highly Controversial Change to Disability Services
On April 9, Disney announced that some big changes were coming to its Disability Access Service program (DAS) at both Walt Disney World Resort and Disneyland Resort. For years, Disney has allowed those with physical, medical, and cognitive disabilities to use its DAS program. However, beginning May 20 at Disney World and June 18 at Disneyland, the DAS program will ...
Read More »Disney Just Told Thousands of People With Disabilities That They Don’t Count
On April 9, Disney announced some BIG changes coming to its Disability Access Service Program, also called DAS. Disney said that beginning May 20, DAS would only be available to guests who were diagnosed with autism and other similar cognitive disabilities. Prior to this, DAS was available for anyone who had a medical disability, be it a cognitive disability or ...
Read More »Disney Makes HUGE Change To Its Disability Program
One of the great things about visiting a place like Walt Disney World or Disneyland Resort is how inclusive the theme parks are. Disney wants everyone to feel welcome regardless of things like age, gender, or any physical limitations a guest might have. Disney’s disability program is there to help guests who have trouble waiting in a traditional ride queue, ...
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