We need to talk about the croissant.
Not in a fun way. Not in the way we usually talk about Gaston’s Tavern where we wax poetic about the cinnamon situation and the LeFou’s Brew and the general excellence of sitting in Fantasyland eating a warm pastry while Gaston’s face stares at you from every possible surface. We love that croissant. We have written about that croissant. We have recommended that croissant to approximately everyone we have ever met who was heading to Magic Kingdom.
But a TikTok posted by user Kaylasimi has given us some feelings we need to work through, because a guest bit into one of those croissants and found plastic baked inside it. Not on top of it. Not next to it. Inside it. In the baked part. The part that went through an oven.
We are going to cover this fully and honestly because that is what this site is for, and then we are going to tell you what to do if this ever happens to you, because the comment section that followed this TikTok made very clear that more people need that information than you might think.
What Happened and How Gaston’s Tavern Handled It
Kaylasimi posted the video, the croissant, and the plastic piece that was inside it. It was not ambiguous. It was not a “well maybe it could be something else” situation. It was plastic, inside a pastry, at one of the most beloved quick service stops in all of Magic Kingdom.
Kayla confirmed in the comments that she brought it to the staff’s attention immediately. Their response: “Oh we did and they said they were so sorry about it. They gave us another one too.”
@kaylasimi Still love you @Disney Parks 😭 #disneyparks #disneyfood #disneyworld #disneyadult #disneyfoodfinds
Good on the cast members for being apologetic and quick. That is the correct first response and they delivered it. An immediate apology and a replacement item is the baseline of acceptable here and Gaston’s Tavern cleared it.
One commenter pushed on something important though: “Sure hope you brought this to the restaurant’s attention. So they can follow up with whoever makes it. I doubt those are made in house there and they need to know.” This is the part of the situation that matters beyond the individual incident. If those croissants are produced off-site, which is likely, then the plastic entered the product somewhere in the manufacturing or packaging process. Disney knowing about it is step one. Disney actually getting that information to the supplier is step two, and that is the step guests have no visibility into once they accept their replacement pastry and walk away.
And then there was this comment which we are including because it is extremely correct: “Looks like free annual passes to me.” No notes.
Then the Comment Section Became Something Else Entirely
Here is where it gets bigger than one croissant at one location.
The replies to Kaylasimi’s video turned into an open forum for Disney park guests to share their own foreign object experiences and honestly it was a lot. We are going to go through them because they deserve to be taken seriously.
One commenter wrote: “We got hair in almost all the pastries in the French bakery in EPCOT.” Not one pastry. Almost all of them. That is a different category of problem.
Another guest shared a Tiana’s Palace experience: “We once got glass or plastic inside the gumbo from Tiana’s Palace, and my friend went to go complain, then my friend who’s food it was went right after. It took like 30 minutes. We joked around saying Tiana probably took them to the back and took them to the other side.” Thirty minutes to resolve a complaint about potential glass in food is a long time. The joke about Tiana is genuinely funny. The underlying situation is not.
Then there was this absolute gem of a childhood memory: “When I was young, I had a bread tie in my dessert once and I thought it was a hidden Mickey. Only got a full refund.” The innocence of thinking a bread tie was intentional park theming is so pure and so heartbreaking at the same time.
A Pizza Point experience took a darker turn: “My husband had a Caesar salad from Pizza Point and a huge plastic piece was in it. He already ate 50% of it and they said there’s nothing they can do.” Read that again. He had already consumed half of a salad containing a large piece of plastic and the response was that there was nothing they could do. That is not an acceptable response at a gas station, let alone at a Walt Disney World quick service restaurant.
The Disneyland contingent showed up with their own stories. One guest wrote: “I once took a bite of plastic packaging in MAC and cheese from Disneyland. I took it up to the cashier and she was so rude about it. Then huffed and said she needed to get a lead. Then the lead was rude when I requested a refund. I didn’t want to eat anything from there after that.” The rudeness described here is almost more upsetting than the plastic because it compounds a food safety incident with a guest experience failure simultaneously.
And then there is the Jolly Holiday comment that we genuinely cannot stop thinking about. A guest described discovering mold on fruit at Disneyland’s Jolly Holiday Bakery and going back inside to report it. The cast member’s response: “Oh I saw it, but you guys left so quick I didn’t get a chance to tell you.” The cast member saw the mold. Before handing it over. And handed it over anyway. And then when confronted about it, said this out loud to a guest as if it were a reasonable explanation. “She shrugged and gave me a new fruit bowl and walked off like no big deal.”
The California Adventure entry might be our favorite for sheer audacity: “We got plastic in our food at a restaurant at DCA. The freaken manager gaslit us said it was an onion sleeve. I know I’m not a cook but I’m not stupid.” A manager. Looked at plastic in a guest’s food. And said it was an onion sleeve. We are going to need a moment.
The comment that tied everything together came from someone who did not share a personal story but simply stated the obvious: “This isn’t acceptable with the prices they charge.” Correct. Full stop.
What This Means for Your Disney Dining Plans
We are not telling you to stop eating at Gaston’s Tavern. The croissant is still good. The LeFou’s Brew is still a delight. One documented incident does not make an entire location unsafe and treating it that way would be an overcorrection.
What we are telling you is that these situations happen more often than Disney’s carefully maintained image suggests, the quality of the response you receive when they happen is wildly inconsistent, and you need to know what to do before you are standing at a counter trying to figure it out in real time.
Here is the practical version. If you find a foreign object in your Disney parks food, do not just accept a replacement item and move on. Take a photo of it before you hand anything over. Ask to speak with a manager specifically, not just the cast member at the counter. Keep a record of the date, the location, and the name of anyone you spoke with if you can get it. If you are not satisfied with the response on the day, Disney’s guest experience line exists for exactly this situation and following up after your visit is completely within your rights.
The comment section of one TikTok about a croissant should not be the primary source of information guests have about how to handle food safety incidents at Disney parks. But here we are and here you are and now you know.
Go enjoy the croissant. Just maybe check it first.
