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“One of the Scariest Things I’ve Ever Witnessed,” Guests Describe Emergency at Epic Universe

Another incident has been reported at Epic Universe this week, with guests describing a serious medical emergency inside the park’s Dark Universe land.

According to visitors, the situation unfolded just before closing on October 14 near the attraction Curse of the Werewolf. Guests said Universal team members quickly began clearing the area, ushering people toward exits.

A group of people on a roller coaster ride in Epic Universe look up in fear as a giant, menacing werewolf bursts through the roof of a wooden cabin, claws outstretched and mouth open, ready to attack.
Credit: Universal Orlando Resort

“My friend and I went on Curse of the Werewolf right before the park closed tonight, and they were frantically trying to escort us out to the portal,” one guest wrote on Reddit. “When I was wondering why, we saw a man on the ground being resuscitated. One of the scariest things I’ve ever witnessed.”

Another described seeing multiple medics arrive at the scene. “I asked a lady watching if the man was okay but apparently he wasn’t breathing and he was also there alone,” the guest recalled (via Reddit). “I didn’t want to crowd the area more than it already was so I went to the tavern but by the bathrooms on the way a mess of security and employees came screaming at everybody to leave towards the back of Dark Universe.”

Others noted being escorted through an employee exit because medical services blocked the main path. “I hope that man is okay, but the way they were acting made it seem like they needed us out fast and that makes me super worried about that man,” another guest said.

Entrance sign to Universal Epic Universe in Orlando
Credit: Andrew Boardwine, Disney Dining

As of now, Universal has not commented publicly on the incident.

Guest Concerns Over Heat and Safety

The medical episode has sparked renewed discussion about conditions at Florida’s theme parks, particularly Epic Universe. Guests have complained since opening day about a lack of shade, which they argue contributes to dehydration and exhaustion.

“These parks do NOT have enough shade and they do NOT have enough places for guests to sit and relax — they’re nothing but concrete cattle shoots,” one Reddit user wrote. “Makes it all the more galling when they post those promo videos talking about all the CARE and PLANNING that go into making the parks such a magical experience….for the shareholders who demand maximum turnover each day.”

Ornate entrance gate with "Epic Universe" sign, tall decorative tower, and celestial-themed elements under a partly cloudy sky, welcoming guests to the enchanting world of Epic Universe with greenery and people visible beyond as the Universal Epic Universe opening takes place as a new expansion project could be coming.
Credit: Andrew Boardwine, ITM

Another visitor added, “I got dehydrated my last trip and it can sneak up on you so fast… Huge mistake. Never been even slightly motion sick on [Forbidden Journey] before, and suddenly I had to close my eyes for like 90% of it and it was all I could do to keep it together. Basically spent the rest of that day recovering and hobbling around instead of doing more rides.”

A Park Under Scrutiny

This is not the first time Epic Universe has faced safety concerns. Less than a month ago, 32-year-old Kevin Rodriguez Zavala died after riding the park’s flagship roller coaster, Stardust Racers. The medical examiner later determined his death was caused by “multiple blunt impact injuries.”

Stardust Racers at night inside Epic Universe at Universal Orlando Resort.
Credit: Universal Orlando

The incident drew national attention, with Zavala’s family attorney, Benjamin Crump, insisting that his disability did not contribute to his death. Crump has also claimed that other guests allegedly injured by Stardust Racers have since come forward.

Epic Universe, which opened earlier this year, is Universal Orlando’s most ambitious expansion to date. The park features several immersive lands, including Celestial Park, Dark Universe, SUPER NINTENDO WORLD, How to Train Your Dragon: Isle of Berk, and The Wizarding World of Harry Potter – Ministry of Magic.

Have you visited Epic Universe?

Author

  • Chloe James

    Chloë is a theme park addict and self-proclaimed novelty hunter. She's obsessed with all things Star Wars, loves roller coasters (but hates Pixar Pal-A-Round), and lives for Disney's next Muppets project.

Chloe James

Chloë is a theme park addict and self-proclaimed novelty hunter. She's obsessed with all things Star Wars, loves roller coasters (but hates Pixar Pal-A-Round), and lives for Disney's next Muppets project.

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