It’s not often that Disney World finds itself on the receiving end of fan backlash—but that’s exactly what happened after one small mistake snowballed into a viral controversy this week.
Guests noticed something strange about the official Walt Disney World website: one of its most popular family experiences, Chip ‘n’ Dale’s Campfire Sing-A-Long, was showing the wrong start time.
The Mistake That Sparked a Fire
For days, Disney’s official website listed the start time for the Campfire Sing-A-Long as 8:00 p.m., while the Fort Wilderness Resort’s recreation calendar—and the experience itself—had already switched to a 7:00 p.m. start for the cooler months. This may sound minor, but for families planning their evenings around this free, fan-favorite event, it caused plenty of confusion. Guests arrived late, missing part of the fun, and frustration spread fast across social media.
Within hours, the post pointing out Disney’s error went viral among fans. Some joked about how the “Most Magical Place on Earth” couldn’t get its own times right, while others shared sympathy for families whose plans got thrown off. It became clear that Disney had a problem it couldn’t ignore.
Disney Steps In
Once the issue gained traction, Disney quietly made the change. The website was updated to reflect the correct 7:00 p.m. start time, aligning with the on-site recreation schedule. Though the company didn’t release an official statement, the fix spoke for itself—and it arrived just in time for guests heading to Fort Wilderness for some campfire fun.
It’s not the first time guests have caught small inconsistencies between Disney’s website and in-park information, but this one struck a chord. The Sing-A-Long, featuring Chip and Dale roasting marshmallows and leading classic camp songs, is one of those wholesome experiences families build their trips around. When something as simple as the time is wrong, it throws off that sense of Disney perfection.
What This Means Moving Forward
This moment is another reminder that Disney World’s operations—even for long-running traditions—rely heavily on accurate digital communication. Guests plan everything through the My Disney Experience app and the official website, so even small errors can have big impacts.
To Disney’s credit, the company acted fast once fans called it out. It’s a small example of accountability—but it also shows that fan feedback still matters. In a place built on magic and precision, keeping the details right is part of what keeps the trust alive.
And now, families planning to sing along with Chip ‘n’ Dale can rest easy: the campfire lights up at 7:00 p.m. sharp.
