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Disney has issued a merchandise recall at Tokyo Disney Resort during one of its busiest shopping seasons.
This recall comes during a season marked by unprecedented demand for holiday merchandise at the resort. Reports indicate that some items from Tokyo Disney Resort are already backordered until May 2025.
Credit: Tokyo Disney Resort
The soaring popularity of these products has also fueled concerns about resellers who purchase items in bulk to sell at higher prices on third-party platforms. One of the most-hyped Disney Christmas items of the season, which features what might quite honestly be the most adorable Mickey Mouse festive illustration we’ve ever seen – is currently listed between 13,000 and 17,000 yen ($84.23 USD and $110.14 USD) on Mercari, despite Disney selling the sweater for just 6,900 yen ($44.71 USD).
Demand for merchandise is nothing new for Disney. Without controls like virtual queues and exclusive passes, lines for popular products have stretched for hours in the past, with some guests waiting up to eight hours to secure in-demand items. These systems have been essential in maintaining order during new releases, but even they have not entirely eliminated the chaos.
Credit: Yuichi Sakuraba, Flickr
To address the problem, the Oriental Land Company has implemented several measures aimed at curbing excessive purchases and ensuring fair access to merchandise. These measures include limiting the number of times a guest can enter stores by checking their park tickets and restricting the number of items that can be purchased per transaction.
Tokyo Disney Resort Issues Recall
In the midst of this chaos, Tokyo Disney Resort has recalled 4,240 stainless steel bottles featuring the festive character Lil’ Lin Lin. Sold between November 8 and November 15, these Christmas-themed bottles were found to have a defect in the drinking spout, causing the contents to leak.
11月8日～11月15日の期間に販売していたリルリンリンのステンレスボトルのうち4240個を対象に、飲み口の開栓部分の緩みにより内容物が漏れ出る不具合が発生したため、商品回収が決定されました。https://t.co/BAGGv71okO#TDR_now #TDR__now #TDR_info pic.twitter.com/kpdnA3IKsk
— どりあ@ディズニー情報 (@tdr_doria) November 26, 2024
The Oriental Land Company, which operates Tokyo Disneyland and Tokyo DisneySea under a licensing agreement with The Walt Disney Company, released a statement apologizing for the inconvenience and urging customers who purchased the affected products to contact the resort for returns or exchanges.
This latest recall follows a similar incident at Tokyo Disney Resort in 2022 when candy was pulled from shelves after mold was discovered in improperly sealed packages.
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