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Disney Shocks Fans with Update After Permanent Streaming Shutdown

Disney has revealed strict monitoring measures affecting millions of Disney+ subscribers.

Disney+ has experienced significant changes since its launch in 2019, impacting millions of subscribers globally. Following the merger of its catalogs with Star+ in Latin America, concerns have risen about content availability and the safety of younger viewers. Parents have expressed unease regarding exposure to mature content on the platform despite assurances from Disney that enhanced parental controls are in place. This transition has led to confusion and apprehension among Disney+ Latin America subscribers, marking a critical point in the service’s evolution.

A child watching Disney+
Credit: Disney

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New Account Monitoring Measures

In a recent notification, Disney+ informed its subscribers about forthcoming measures targeting account monitoring to prevent password sharing. Set to commence on November 12, 2024, the initiative aims to identify and restrict access to accounts used outside of designated households. Disney stated the rationale behind this move is transparency and compliance with the Disney+ subscription agreement, which explicitly forbids account sharing across different households.

This initiative mirrors earlier actions taken by Disney+ in the United States, where similar password-sharing restrictions were enforced. The new rules come as part of broader efforts across the streaming industry. Disney seeks to align its policies with those of competitors like Netflix, who have already implemented stringent measures to tackle account sharing.

A cartoon character, with a large round face and exaggerated features, frowns while standing in front of the Disney logo. The background is a gradient teal color.
Credit: Inside the Magic

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Subscriber Reactions and Feedback

The announcement has sparked significant negative feedback from users on various online platforms. Many subscribers voiced frustration, suggesting that these changes might compel them to cancel their Disney+ subscriptions in favor of competitor services. With the increasing prevalence of subscription cancellations being discussed among users, Disney faces the daunting task of retaining its subscriber base while enforcing these new guidelines.

Subscribers have also drawn comparisons between Disney+’s approach and the measures taken by other streaming companies, highlighting their dissatisfaction with the direction Disney+ is taking. The industry’s shift towards strict password-sharing policies raises questions about how it will affect user loyalty in the long run.

Bob Iger smiling
Credit: Inside the Magic

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Options for Sharing Accounts

Disney has introduced an “Extra Member” feature, allowing subscribers to add individuals outside their household for an additional fee of $6.99 per month for Disney Basic or $9.99 for Disney Premium. This option aims to provide flexibility while adhering to the new rules.
Furthermore, users who have been sharing accounts can transition their profiles to new individual accounts, ensuring they retain their viewing history and settings.

However, this potential for additional charges and adjustments poses financial implications for subscribers who may have previously shared their Disney+ password without any additional cost. As subscribers navigate these changes, Disney’s ability to effectively communicate the benefits and options available will be crucial in mitigating backlash and retaining users.

In conclusion, the recent notification about account monitoring measures marks a significant shift for Disney+ users, particularly in Latin America. With ongoing concerns regarding content safety, subscriber reactions to these changes, and options for account sharing, the future of Disney+ subscription dynamics remains uncertain. The company’s focus on profitability may conflict with subscriber satisfaction, requiring a delicate balance as they move forward.

Has your experience with Disney+ changed since you first subscribed to the streaming service? Don’t hesitate to share your thoughts and opinions with Disney Dining and our readers in the comments below!

Ed Aguila

Average Disney Parks nerd and snack enthusiast. Catch Ed trading pins at Main Street, U.S.A., visiting Madame Leota at the Haunted Mansion, remembering screaming at the top of his lungs at Splash Mountain while eagerly waiting for Tiana's Bayou Adventure to open, and constantly debating which is best, blue milk or green milk at Star Wars: Galaxy’s Edge.

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