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Disney Announces Live-Tracking of Theme Park Guests’ Meals

Disneyland Resort and Walt Disney World Resort are taking Mobile Ordering to the next level with a new app feature designed to enhance the guest experience. The live-tracking update, exclusive to iPhone users, promises to make dining more convenient and streamlined for parkgoers.

What Is Mobile Ordering?

Guest using Disney app Mobile Order Feature
Credit: Disney

Mobile Ordering has become an essential tool for guests at Disney Parks. Initially tested at select Quick Service locations, the feature quickly gained popularity, prompting Disney to expand it across dozens of restaurants. From Magic Kingdom Park to Disneyland Park, Mobile Ordering allows guests to skip the lines and customize their meals in advance.

Now, Disney is introducing a new layer of functionality: live-tracking. According to theme park journalist Scott Gustin (@scottgustin) on X (formerly Twitter), both the Disneyland Resort app and the My Disney Experience app are rolling out support for Apple’s Live Activities feature, enabling guests to track their Mobile Orders in real-time:

NEW: Walt Disney World and Disneyland Resort have added a new feature on iOS devices that will allow you to track your mobile order status without opening the app. The update started rolling out today. It will also let you select “I’m Here” from the Live Activities display.

How the New Disney App Feature Works

A man and a woman smile and take a selfie with a smartphone decorated with colorful stickers. They are seated outdoors, surrounded by lush greenery and vibrant decorative elements. The man wears a pink hoodie, and the woman has a blue shirt on.
Credit: Disney

The live-tracking feature integrates seamlessly with iOS devices. Guests with iPhones updated to iOS 16.1 or later can now see their Mobile Order details directly on their lock screen or in Dynamic Island. The display includes the order number, pickup location, and real-time order status. Additionally, Disney Park guests can click the “I’m Here, Prepare My Order” button from the lock screen when arriving at the restaurant.

Dynamic Island functionality is exclusive to iPhone 14 Pro models and newer devices, such as iPhone 15 and iPhone 16. Disneyland Resort and Walt Disney World Resort guests unable to access the feature should update their apps to the latest version.

A Limited Rollout

Two young women enjoy time together outdoors near a large building with white walls and red roofs. One woman sits in a wheelchair, and they both look at a phone, smiling and laughing. One wears a yellow headband with ears, and the other wears a Minnie Mouse shirt.
Credit: Disney

While this feature is an exciting development, it’s important to note that live-tracking is currently available at select Disneyland Resort and Walt Disney World Resort locations. Disney said the feature will slowly roll out across the theme parks and Resort hotels.

Will the live-tracking service improve your Mobile Ordering experience at Disneyland Resort and Walt Disney World Resort? Share your thoughts with Disney Dining in the comments. 

Jess Colopy

Jess Colopy is a Disney College Program alum and kid-at-heart. When she’s not furiously typing in a coffee shop, you can find her on the hunt for the newest Stitch pin.

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