Disneyland is a place where magic and wonder are woven into every corner. Visitors often step into a world where fantasy takes center stage, and the last thing one expects is any disruption to that dreamlike experience. However, just like any other public space, even the happiest place on Earth is not immune to moments of chaos, especially when one guest seems to forget the golden rule: “Please keep your hands, arms, feet, and legs inside the vehicle at all times.”
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While many will recall iconic rides like Pirates of the Caribbean or the Haunted Mansion, there’s another Disneyland feature that quietly plays a vital role in the guest experience: the tram. For those tired guests who have spent a long day at the parks, the tram ride offers a moment of respite as it transports them from the parking lots to the Disneyland esplanade. But even this calming transport isn’t immune to unexpected events.
The Disneyland tram, connecting the Mickey & Friends and Pixar Pals parking lots to the park, is essential. Walking the long distance back to your car from Disneyland or Disney California Adventure at the end of a long day is simply not an option for many.
That’s where the tram comes in, easing the burden after hours of fun. With its regular schedules, the tram offers tired feet a break and helps wrap up the experience with a relaxed ride. That is, unless something or someone derails the tranquility of this ride, as one guest recently did.
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On August 21, an incident involving a woman on board one of Disneyland’s trams quickly went viral. As the tram was preparing to depart, the woman ignored the cast members’ instructions to sit down, opting instead to climb to the back of the tram. In what became a truly bizarre moment, the woman held onto the pole as the tram stood still, ignoring all efforts to get her to settle into her seat.
The video of the incident, shared by Instagram users thedisneyholics, shows an increasingly frustrated cast member attempting to resolve the situation while the woman’s companion, who appears to be her boyfriend, tries to calm her down.
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Despite the cast member’s repeated requests, the woman resisted sitting, creating a chaotic scene that had guests questioning how Disney’s security protocols would come into play. While the video does not reveal why the woman acted this way, it does show her visibly ignoring the cast member’s repeated pleas, leading some to wonder whether she was intoxicated or simply in a state of defiance.
As the tram incident continued, the woman eventually complied, taking her seat after much urging from the cast member. By the time she did, the disruption had already become a source of frustration for those on board, many of whom just wanted to get home. It’s safe to say that a peaceful tram ride was not on the cards for those guests that evening.
A second video taken by thedisneyholics shows the woman and her companion as they make their way towards the Mickey & Friends parking structure. In this clip, the man appears to be trying to calm the woman down, even advising her to stop using her phone. The tension from the earlier tram incident seemed to carry over, though it was unclear what, if anything, prompted such erratic behavior.
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Fortunately, the woman’s actions did not delay the tram too much. Despite the distraction, the rest of the tram service ran relatively smoothly, and guests were able to get to their cars with minimal disruption. However, it’s important to remember that even small delays can feel enormous when you’re at the end of a long day in the parks, and for some, this unexpected drama may have added an unwelcome twist to their evening.
Cast members are there to ensure the safety and enjoyment of every guest, and incidents like this can create unnecessary tension for everyone involved.
Disney has a well-known zero-tolerance policy when it comes to disruptive or dangerous behavior. While security did not appear to be involved in this situation, it’s clear that the woman’s actions could have escalated. Guests at Disneyland expect a magical experience, but it’s also essential to respect the rules that help ensure the park remains a safe and enjoyable place for everyone.
Have you ever witnessed an incident like this on the tram or in the parks? Were security called, or did the situation resolve on its own? Share your thoughts and stories with us in the comments below!
