
Disney has made another adjustment to its Disability Access Service (DAS), extending the pre-registration window from 30 days to 60 days before a guest’s visit. This update is the latest in a series of policy changes to DAS, a program that has undergone major revisions in recent years—some of which have been met with controversy.
The Evolution of Disney’s DAS Program
Walt Disney World Resort has long been recognized for its commitment to accessibility, offering a range of accommodations to ensure all guests can experience its attractions. DAS is a key component of that mission, designed to assist guests with developmental disabilities, such as autism, who may struggle with waiting in traditional standby lines. Instead of standing in queues, DAS provides guests with return times, allowing them to enjoy other areas of the park until their designated ride time.
However, DAS has faced significant modifications in recent years, with Disney implementing stricter eligibility requirements in an effort to prevent misuse. In early 2024, the company redefined who qualifies for DAS, limiting the program to those with developmental disabilities. As a result, guests with conditions such as Narcolepsy or terminal illness were denied access.
These limitations were widely criticized, particularly after some guests were told to “practice waiting in line at home” if they were denied DAS accommodations. The response sparked backlash, with many arguing that Disney’s revised policies excluded guests with legitimate medical needs.
Recent Changes to Disney’s DAS Language
In January 2025, Disney made a subtle but significant revision to the DAS program’s description on its official website. The removal of the word “only” from the program’s eligibility statement may signal a more flexible approach moving forward.
Previous Wording:
“DAS is intended to accommodate only those Guests who, due to a developmental disability like autism or similar, are unable to wait in a conventional queue for an extended period of time.”
Updated Wording (as of January 28, 2025):
“DAS is intended to accommodate those Guests who, due to a developmental disability like autism or similar, are unable to wait in a conventional queue for an extended period of time.”
While Disney has not officially commented on the intent behind this change, the adjustment suggests that Cast Members may have more discretion when determining DAS eligibility.
New Update: Guests Can Now Register for DAS 60 Days in Advance
The most recent structural change to the DAS program is an expansion of the pre-registration window at both Walt Disney World and Disneyland Resort.
Previously, guests had to schedule a video chat with a Cast Member within 30 days of their visit to determine eligibility. Now, the registration period has doubled to 60 days, giving guests additional time to complete the application process.
New DAS Registration Policy:
“Guests may discuss their needs with a Cast Member via live video chat as soon as 60 days prior to their park visit. Cast Members will work with Guests individually to discuss specific requests and offer assistance.”
How This Change Impacts Guests
This expanded registration period allows guests to secure their DAS approval well in advance of their trip, reducing last-minute stress and uncertainty. The application process itself remains unchanged, but with more time to prepare, guests can now plan their vacation more efficiently.
This update also follows Disney’s decision to extend the validity of DAS approvals to 240 days, meaning qualifying guests can use the service for multiple visits without needing to reapply frequently.
What’s Next for DAS?
While the 60-day registration window is a positive development, it remains to be seen if Disney will make further adjustments to DAS eligibility criteria. The 2024 restrictions still exclude many individuals who previously relied on the program, but recent language changes and extended timeframes suggest that Disney may be open to further revisions in response to guest feedback.
For now, guests who plan to use DAS should take advantage of the longer registration period to ensure their application is completed well in advance of their visit. With continued discussions around accessibility and inclusion, it is likely that Disney’s DAS program will continue to evolve in the coming years.